Mitel ranked as "Visionary" by Gartner.

[ralph]

Gartner ranked Mitel as the only "Visionary" UC manufacturer.   

Gartner Report

Something else I gleaned from the report was this 'caution' regarding Cisco:

Although Cisco has made progress on simplifying, consolidating and unifying its massive communications portfolio, elements of its portfolio remain that are complex to understand and manage. In addition, users should not assume that separate components will operate as part of a unified solution without an upgrade. One effect of the complexity is that obtaining accurate configuration and price quotes can be difficult. As a result, final configurations and pricing may vary from initial quote.

Ralph

[Chakara]

  I didn't read the report, but I'd say that what you quoted is true.  But it's getting better over time.  Much better. 

  I found the Mitel one interesting - I did read that.   I like Mitel and am rooting for them.  For us it won't displace Cisco in our enterprise space but still has areas where it can be the best solution for the customer.

-Chak