Author Topic: 3300 ESM Too many active sessions (Read 10575 times)

MitelUK2010 · « **on:** July 07, 2011, 03:24:06 PM »

Any way to bypass this when you know there are no active sessions?

ralph · « **Reply #1 on:** July 07, 2011, 03:29:46 PM »

You could try restarting the esm.

Login into the RTC.
enter ts WebServer
enter tr WebServer

This should now allow you to log in to the ESM.

Ralph

MitelUK2010 · « **Reply #2 on:** July 07, 2011, 03:34:51 PM »

i take it no effect on call processing etc?

Much appreciated

ralph · « **Reply #3 on:** July 07, 2011, 04:11:46 PM »

No effect on cal processing - just the web server.

Ralph

MitelUK2010 · « **Reply #4 on:** July 08, 2011, 02:59:40 AM »

This doesnt seem to resolve issue with too many active sessions. As soon as you restart the webserver it responds the same thing.

Thanks

ralph · « **Reply #5 on:** July 08, 2011, 06:12:12 AM »

Looks like you'll have to reboot.
You should still be able to telnet to it and then setup a reboot schedule.

Ralph

Kurt · « **Reply #6 on:** July 08, 2011, 09:05:54 AM »

I think you are allowed 5 active sessions.

make sure your admins are using the LOGOUT button in the ESM when they are done and not just closing their browser. Sessions start timing out after 30 minutes by default (You can change this in the 3300).

ralph · « **Reply #7 on:** July 08, 2011, 09:07:22 AM »

Kurt,
Where do you change the session time out?

Ralph

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Author Topic: 3300 ESM Too many active sessions (Read 10575 times)

MitelUK2010

3300 ESM Too many active sessions

ralph

Re: 3300 ESM Too many active sessions

MitelUK2010

Re: 3300 ESM Too many active sessions

ralph

Re: 3300 ESM Too many active sessions

MitelUK2010

Re: 3300 ESM Too many active sessions

ralph

Re: 3300 ESM Too many active sessions

Kurt

Re: 3300 ESM Too many active sessions

ralph

Re: 3300 ESM Too many active sessions