Can't make changes to User and Device Configuration

[ineedhelp]

I need to update a user however I am unable to.  It just spins. "Please wait while your data is saved..."
On Monday our Mitel 3300 lost a hard drive and we fully recovered our users.  I have been able to make changes here, but now I'm unable to do so.  The technician who helped me deleted my old admin account and recreated it again.  I must have lost some privileges.  What can I do to make changes? Any help would be grateful.

[acejavelin]

I need to update a user however I am unable to.  It just spins. "Please wait while your data is saved..."
On Monday our Mitel 3300 lost a hard drive and we fully recovered our users.  I have been able to make changes here, but now I'm unable to do so.  The technician who helped me deleted my old admin account and recreated it again.  I must have lost some privileges.  What can I do to make changes? Any help would be grateful.

I don't think this is a privilege issue... I would try the following

1) In Maintenance Commands, enter "dbms check full"
2) Verify you are using IE8 (or FF/Chrome with IE8 plugin)
3) Delete all browser history and caches and restart your browser
4) Verify you have current Java installed
5) Try accessing ESM from a different PC
6) Ask your technician to add a new ROOT level user and password and try that one.

[LoopyLou]

And don't post the same questions under another heading.

[collett.223]

Were you able to fix this problem?  I've been having the same issue on my PC.  It only does it on my laptop, no one else's.

[ineedhelp]

collett.223 I figured it out.  By resetting IE it will fix the issue.