Author Topic: MICC ACD Inspector  (Read 300 times)

Offline fishhead64

  • Contributer
  • *
  • Posts: 8
  • Country: us
  • Karma: +1/-0
    • View Profile
MICC ACD Inspector
« on: October 03, 2024, 11:43:43 AM »
When I search for the last few days of Agent Login events, (10/01/2024-10/03/2024) I get results. If I expand the dates back a couple weeks (09/01/2024-10/03/2024), (changing no other criteria) I get zero Agent Events. i do see Queue Events, though that's not what I need.

If I search single days, I get results.
If I search single days, 10/1, 10/2 or 10/3 I get results for each day
If I search range 10/1-10/3 I get only results from 10/1
If I search range 10/2-10/3 I get results for both days
If I search range 9/1-9/30 I get no results
If I search single day 9/15 I get results


What would cause this?
« Last Edit: October 03, 2024, 12:01:07 PM by fishhead64 »


 

Sitemap 1 2 3 4 5 6 7 8 9 10