Author Topic: How to disable the phone book on MiTel IP phones?  (Read 2359 times)

Offline loun80

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How to disable the phone book on MiTel IP phones?
« on: May 22, 2024, 05:30:51 PM »
We don't want to show everyone's extension and name on every phone on the system.


Offline ZuluAlpha

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Re: How to disable the phone book on MiTel IP phones?
« Reply #1 on: May 23, 2024, 08:54:36 AM »
This will be in your Class of Service Options under the advanced tab for the COS you have assigned to those phones. You may want to copy what you have an create one for "no phonebook" but that's up to you.

Offline sarond

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Re: How to disable the phone book on MiTel IP phones?
« Reply #2 on: May 23, 2024, 09:40:10 AM »
I believe you can't disable this feature on 69xx handsets though, so it may depend what model phones you've got.

Offline lundah

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Re: How to disable the phone book on MiTel IP phones?
« Reply #3 on: May 23, 2024, 09:57:36 AM »
You can also set the Telephone Directory entry option "Include in Phonebook" to no, that will remove that entry from the phonebook in case you only want to offer a limited number of entries. Would also work for the 69xx series sets.

Offline loun80

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Re: How to disable the phone book on MiTel IP phones?
« Reply #4 on: May 29, 2024, 11:17:34 AM »
This will be in your Class of Service Options under the advanced tab for the COS you have assigned to those phones. You may want to copy what you have an create one for "no phonebook" but that's up to you.

Does this work on MiTel 69xx phones?

Offline loun80

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Re: How to disable the phone book on MiTel IP phones?
« Reply #5 on: May 29, 2024, 11:19:22 AM »
You can also set the Telephone Directory entry option "Include in Phonebook" to no, that will remove that entry from the phonebook in case you only want to offer a limited number of entries. Would also work for the 69xx series sets.

Does this have to be done with every extension?  We have 700+ extensions.

Offline lundah

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Re: How to disable the phone book on MiTel IP phones?
« Reply #6 on: May 29, 2024, 11:49:07 AM »
You can also set the Telephone Directory entry option "Include in Phonebook" to no, that will remove that entry from the phonebook in case you only want to offer a limited number of entries. Would also work for the 69xx series sets.

Does this have to be done with every extension?  We have 700+ extensions.

Yes, but you could do an export, change the field, then import. Test this on a small number of entries first before attempting it with your entire directory.

There may also be an easier way:
  • Check System Options and note what is assigned for "LDAP Client Configuration Profile ID #1" and "LDAP Client Configuration Profile ID #2"
  • Under "Integrated Directory Services", go to "LDAP Client Configuration"
  • For the profile members referenced in System Options, change "Client Status" to "Disabled". This should prevent lookup requests from connecting to the LDAP server (in this case, the MiVB)
  • Alternately, you could make the change to unused profile numbers, then change the assignment in System Options

Offline loun80

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Re: How to disable the phone book on MiTel IP phones?
« Reply #7 on: May 29, 2024, 04:44:14 PM »
You can also set the Telephone Directory entry option "Include in Phonebook" to no, that will remove that entry from the phonebook in case you only want to offer a limited number of entries. Would also work for the 69xx series sets.

Does this have to be done with every extension?  We have 700+ extensions.

Yes, but you could do an export, change the field, then import. Test this on a small number of entries first before attempting it with your entire directory.

There may also be an easier way:
  • Check System Options and note what is assigned for "LDAP Client Configuration Profile ID #1" and "LDAP Client Configuration Profile ID #2"
  • Under "Integrated Directory Services", go to "LDAP Client Configuration"
  • For the profile members referenced in System Options, change "Client Status" to "Disabled". This should prevent lookup requests from connecting to the LDAP server (in this case, the MiVB)
  • Alternately, you could make the change to unused profile numbers, then change the assignment in System Options

Thanks.  Will try.
« Last Edit: May 29, 2024, 04:47:25 PM by loun80 »

Offline loun80

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Re: How to disable the phone book on MiTel IP phones?
« Reply #8 on: May 29, 2024, 04:52:48 PM »
This will be in your Class of Service Options under the advanced tab for the COS you have assigned to those phones. You may want to copy what you have an create one for "no phonebook" but that's up to you.

What option do I change in the COS?  I am in the Advanced tab and only see Phonebook Lookup options but no option to disable phone book.

Offline lundah

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Re: How to disable the phone book on MiTel IP phones?
« Reply #9 on: May 30, 2024, 08:56:11 AM »
This will be in your Class of Service Options under the advanced tab for the COS you have assigned to those phones. You may want to copy what you have an create one for "no phonebook" but that's up to you.

What option do I change in the COS?  I am in the Advanced tab and only see Phonebook Lookup options but no option to disable phone book.

Under Advanced -> Miscellaneous -> Multiline Set Phonebook Allowed


 

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