Hi folks.
I searched the forums and haven't found a similar thread to what I'm looking for.
We are using 3300's and a MAS/NuPoint server, on-site. No SIP, just a couple PRI's.
What I'm looking to do is forward an inbound caller's callerid to an outside vendor. The way we're doing the forward is
a > customer calls us at a specific DID > this ring a ring group with an overflow to extension [say] 751*
751* is a system speed call to the outside vendor, e.g. 751* > #9713214567
The vendor does get the calls, but shows the main number of our store (as if we placed it within.) We'd like to pass the original caller's CallerID to the vendor. We can see the caller's ID on our phones, but it just doesn't get passed on to the forwarded destination.
One caveat is that we only want this for a few specific forwards, but not the whole trunk.
Thanks in advance!
-dg