Alarm on Mivoice 470:CI printer blocked

[robert.moore]

I have just migrated an OIP server and I am getting this alarm on the 400;
"CI printer blocked". Any ideas . I shut down the call logger and start it again in the 400 . the alarm disappeared but it has come back on .
Thanks

[bojo387]

CL Printer blocked means the call logging destination is not reachable. Either the network connection is down or that PC/Application itself is.

Since you mentioned you migrated an OIP server, does it mean you use it as the call log destination? Did the IP address and/or port number change? You might need to update the call log settings in the MiVO400. If it is OIP on Windows, maybe the firewall is blocking the port?

[robert.moore]

Marvellous . I appreciate the information . I have disabled the call logger in the 400 all done .
Thanks