Question for the MiVO Office 400 admins and users, how do you facilitate a requirement from customers who want their users to dial IDD using a PIN code?
What we usually do is create an abbreviated number for each real user and give them that as their "IDD PIN code". But in reality, it is remote control using a virtual user with IDD access.
-Real user 200 is only allowed for local calls
-Virtual user 300 has IDD access. PIN 1234
-Exchange access = 9
-Create ABB 7000 = #363001234
-Assign user 200 with IDD PIN 7000 for dialling IDD.
-User 200 dials 7000 9 <IDD No.>
-Call logging will show 300 made the call which will be traced back to user 200.
