Supervised transfert

[sunspark]

Mivb V9
OMM V8 SP3
Siemens Gigaset Dect ( generic sip phones)


blind transfer works.
For supervised transfer, when we press the R key on the phones and dial a second destination, the second phone doesn't ring (long tone).
on generic sip phones we have many multicall keys.

any idea ?

[mark.vanderheijden]

I think the blind transfer is the only way, I have tried to fix this in the past but never succeeded..

Regards,
Mark

thanks.

[Dogbreath]

Have a look at the SIP device capabilities form. Try toggling "Replace System based with Device based In-Call Features".

[sunspark]

Have a look at the SIP device capabilities form. Try toggling "Replace System based with Device based In-Call Features".

already tried.not work

[Dogbreath]

I assume by "many multicall keys" you mean additional line appearances. If that's the case then I'm out of ideas.

[sunspark]

I assume by "many multicall keys" you mean additional line appearances. If that's the case then I'm out of ideas.

yes , multi lines