« previous next »
Pages: [1]   Go Down

Author Topic: Help files unavailable after upgrade  (Read 958 times)

Offline edbmam

  • Jr. Member
  • **
  • Posts: 38
  • Country: br
  • Karma: +0/-0
    • View Profile
Help files unavailable after upgrade
« on: October 07, 2021, 02:30:19 PM »
Upgraded the controller from a 6 version to the 8 version but when you try to access online help it say unavailable or something like that.
Is the controller Offline??
What is the precondition to access the online help??

Thanks!!
Logged

Offline edbmam

  • Jr. Member
  • **
  • Posts: 38
  • Country: br
  • Karma: +0/-0
    • View Profile
Re: Help files unavailable after upgrade
« Reply #1 on: October 07, 2021, 04:29:37 PM »
We might not have waited long enough.  It is working properly now.
Logged

Offline johnp

  • Global Moderator
  • Hero Member
  • *****
  • Posts: 2202
  • Country: us
  • Karma: +66/-0
    • View Profile
Re: Help files unavailable after upgrade
« Reply #2 on: October 08, 2021, 04:52:16 PM »
I ran into the same issue a couple of days ago. Seems like you have to wait as I did open a ticket, downloaded the help files from doc center, shared with customer. He responded that it was working correctly. So I closed my ticket Yes this was a 6 to 8 upgrade
Logged

Pages: [1]   Go Up
« previous next »
 

Sitemap 1 2 3 4 5 6 7 8 9 10