Out of Service ext's still active?

[baileysh]

Hello,

Quick backstory - I am on MiVoice Business 8.0 SP1 and am working with 28 3300's across various locations. 

I am trying to locate unused extensions.   I ran an All IP Telephones export and filtered out the extensions that are marked both as Out of Service and have no registered IP address.

I am spot checking some of the extensions on the export, and some of extensions are active when I do a test call (they actually ring).    The extensions that have a voicemail box associated to them roll into voicemail, the ones that don't have voicemail just ring.   The registration status for the extensions is "unknown." 

Anyone have any ideas of what I might be missing? I'm perplexed.  I'd hate to start wiping out extensions if they really do exist. 

Thanks!

[johnp]

You need to know the home system as well as any backup to see where they may be registered

[ralph]

An extension will still ring if it has key appearances on other devices.
Check the Multiline Group Assignment form to see where there may be keys programmed on other devices.

Ralph

[Dogbreath]

Check the "Device Connectivity - All" form as well:
http://mitelforums.com/forum/index.php?topic=13601.msg60678#msg60678