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Author Topic: Adding DID to Ring Group  (Read 947 times)

Offline Mr_M_Cox

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Adding DID to Ring Group
« on: January 19, 2021, 08:40:18 AM »
Hi All,

First time on this forum so hello, IT admin in Portsmouth UK here.

I am needing to add a DID to a ring group within our Mitel MiVoice Business system.

Any pointers to documentation on how to do this would be super helpful!

Thanks,

Matt.
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Offline ZuluAlpha

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Re: Adding DID to Ring Group
« Reply #1 on: January 19, 2021, 03:52:07 PM »
Welcome,

Is the DID an endpoint or something else? If it's simply an endpoint you should be able to add it right at the bottom of the Ring Group from. I assume the DID needs to be IN the ring group and not point to the ring group, correct?
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Offline kokolino23

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Re: Adding DID to Ring Group
« Reply #2 on: January 19, 2021, 04:08:39 PM »
Do you have any other DID's configured? Should be an easy task but depends how the system is configured. Speed calls/DID form/trunk stripping (possibly inserting) digits

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Offline kokolino23

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Re: Adding DID to Ring Group
« Reply #3 on: January 19, 2021, 04:11:43 PM »
You can also have a look through the help file, the topics are in alphabetical order.

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