SMDR does not appair

[Hus4in]

I have problem with SMDR records ,the problem is SMDR records doesn't appear, can not access file buffer SMDR logs,
LOGSYS warning:( FILE buffer could not be accessed for SMDR log.                 
              File System error: Bad path name)                   

[Hus4in]

I have problem with SMDR records ,the problem is SMDR records doesn't appear, can not access file buffer SMDR logs,
LOGSYS warning:( FILE buffer could not be accessed for SMDR log.                 
              File System error: Bad path name)                   

please help with this problem?

[johnp]

Might need to call support for your issue

[acejavelin]

I have problem with SMDR records ,the problem is SMDR records doesn't appear, can not access file buffer SMDR logs,
LOGSYS warning:( FILE buffer could not be accessed for SMDR log.                 
              File System error: Bad path name)                   

What is the exact LOGSYS command you are using to view SMDR records? Have you done this before on this system?

[Hus4in]

on the maintenance commands:LOGSYS READ SMDR ALL
thanks

[sarond]

Have you enabled SMDR in your COS and also programmed the SMDR form.

[Hus4in]

Yes, before the system was normal,