Hello Folks,
Our environment is a MXe-III running MiVoice Business - 8.0 SP2 - 14.0.2.26
We've just started to add 6930 phones and I'm being told that the Caller ID is being displayed but once the call is answered it no longer is, just the duration of the call. It seems that the Caller ID remains being displayed on the 5330/5340 phones we have. Is this a COS setting specific to the 69X0 phones?
Any help would be appreciated. Thanks!