System: MiVB with a vMBG and SIP trunks.
I have confirmed the SMDR options are set to record incoming calls in SMDR Options form, and they are set for the SIP Trunk CoS as well as the extensions.
However, the SMDR records are only showing outgoing and internal records, not inbound.
We're trying to get data specific to the inbound call volume througout the day, and this is driving me nuts.
The log isn't full, and I can confirm it updates with outbound or interal call logs, but it does nothing with inbound calls.
Any advice will be welcome.