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Author Topic: MiVoice Business inbound call logs in web interface  (Read 1350 times)

Offline billz0r

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MiVoice Business inbound call logs in web interface
« on: July 05, 2019, 12:50:50 AM »
Hi everyone,

We've got a client that is wanting to know how many calls come in on a particular number(s). They have a 100 number range and want to know how many people call certain numbers.
Is this possible via the web interface so do you need an SMDR app?
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Offline sarond

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Re: MiVoice Business inbound call logs in web interface
« Reply #1 on: July 05, 2019, 03:50:12 AM »
You'll need an SMDR app of some sort to collect the data.

You can also schedule a transfer of SMDR data to an FTP server as well.
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Offline nowickj

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Re: MiVoice Business inbound call logs in web interface
« Reply #2 on: July 10, 2019, 02:20:05 AM »
Hello.

Can You explain how to do it? ;)

Many THX for Your help.
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Offline sarond

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Re: MiVoice Business inbound call logs in web interface
« Reply #3 on: July 10, 2019, 09:46:17 AM »
Under Maintenance and Diagnostics you first need to setup an External FTP Server.

Then under Scheduler add a new event with the activity of File Transfer, you will then get a file transfer option. Set this as SMDR File Transfer.
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