Polycom VVX 411 help

[BlackSunshine]

I am having hard time connecting polycom VVX411 to Mitel 3300.  I have Aastra, Grandstream and Yealink already set up. I must be missing a field in setup. Can someone please send me their set up for Polycom I would greatly appreciate. 

[ricvil]

There is really not much too it.  If you are using XML files this is all you need:


        <reg
                reg.1.address="enter your extension here"
                reg.1.auth.password="enter your sip password here"
                reg.1.auth.userId="enter your extension here"
                reg.1.label="enter your extension here"
                reg.1.server.1.address="3300 IP Address"
                reg.1.server.1.port="5060"
                reg.1.outboundProxy.port="5060"
                reg.1.type="private"
                reg.1.lineKeys="2"

/>
        <msg>
                <msg.mwi>
                        <msg.mwi.1 msg.mwi.1.subscribe="enter your extension here" />
                </msg.mwi>
        </msg>

What you need to watch out for is making a mistake on the password and then having the account locked out.  I recommend you search the 3300 logs first to see if you find the lockout before wasting any time.  Look in Maintenance and Diagnostics-All Software Logs.

[BlackSunshine]

That did it thanks for the help!!