Author Topic: Transfer call to Analog Admin Phone  (Read 2907 times)

Offline lsmultani

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Transfer call to Analog Admin Phone
« on: October 30, 2010, 04:06:09 PM »
Hi

I have installed a new Analog Phone with Extension 100 and same class of service as other IP phones.
1) I am unable to pick up call from analog phone.
2) How do i transfer calls to 100 when I place console to Night 1 service.

thanks


Offline ralph

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Re: Transfer call to Analog Admin Phone
« Reply #1 on: November 01, 2010, 10:09:49 AM »
Are you talking about "transferring" a call or picking up a night bell?

To transfer, meaning someone has answered the call and then sends it to another,  you do it exactly the same way you transfer to any other phone.

To pick up the night bell, you need to look up your "Trunk Answer From any Station"  (TFAS) code in the feature access code assignment form.
Then when the night bell is ringing you dial that code.

Ralph
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Offline lsmultani

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Re: Transfer call to Analog Admin Phone
« Reply #2 on: November 14, 2010, 10:33:14 PM »
I am trying to direct call to Cordless Analog Phone when system is at Night 1.

All the calls should go directly to Analog Phone.

Offline Chakara

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Re: Transfer call to Analog Admin Phone
« Reply #3 on: November 15, 2010, 12:10:55 AM »
  Take a look at Call Rerouting.  There are a few possibilities depending on how your system is setup.  If not done in Call Rerouting it may be in the trunk configuration.....

-Chak


 

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