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MiVoice Office 250/Mitel 5000 / Re: Mitel 5000 call answering feature
« on: November 04, 2012, 05:06:06 AM »
I forgot to mention I am using Windows 7 and IE 9.
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MiVoice Office 250/Mitel 5000 / Re: Mitel 5000 call answering feature
« on: November 04, 2012, 02:50:25 AM »
Thanks for you feedback on my issue.
acejavelin- The phones in question are the GAI-Tronics Commander type. If you are familiar with them, they do not have a special feature key, unless you program the star or pound key. However, I went to the 5312 phones and tried your idea and after pressing the special feature key and then 4, it shows invalid on the display and gives a fast busy.
NTEDave- All of my extensions are 2xx.
I tried dialing 307 for the directory but it is also invalid and give a fast busy as soon as 3 is pressed. I also tried to use the special key before dialing 307 and got the same thing. I must assume that all of the feature codes have been turned off.
My next step is to get into the PABX and go from there. I have the capability of getting into the system now via ethernet and IP address. The login screen comes up and when I log in and the initial screen comes up, it never fully loads. I am getting a system error message, (xsl/uwi_RenderAppAreaSel.sxl, line 0) see attachment for full error message. I am trying to research this error. In the meantime, being hardheaded and determined to find the solution myself, I have turned off my virus protection and my IE pop up blocker as well as the security. I get a certificate error when I go the site via IP address but can continue on. The information I have states that I do not need to install the root certificate unless I just don't want to be bothered by the warning. However, I tried to install it just to be sure, but when I tried to download it while connected to the system it will not download. I get all the way to the save option and when I try to save it, it says the file can't be downloaded. So I am trying to find the mitel root certificate online so I can install it. I hope I don't sound like an idiot just yet, but this thing is eating my lunch, Ha Ha. Any other ideas will be greatly appreciated.
acejavelin- The phones in question are the GAI-Tronics Commander type. If you are familiar with them, they do not have a special feature key, unless you program the star or pound key. However, I went to the 5312 phones and tried your idea and after pressing the special feature key and then 4, it shows invalid on the display and gives a fast busy.
NTEDave- All of my extensions are 2xx.
I tried dialing 307 for the directory but it is also invalid and give a fast busy as soon as 3 is pressed. I also tried to use the special key before dialing 307 and got the same thing. I must assume that all of the feature codes have been turned off.
My next step is to get into the PABX and go from there. I have the capability of getting into the system now via ethernet and IP address. The login screen comes up and when I log in and the initial screen comes up, it never fully loads. I am getting a system error message, (xsl/uwi_RenderAppAreaSel.sxl, line 0) see attachment for full error message. I am trying to research this error. In the meantime, being hardheaded and determined to find the solution myself, I have turned off my virus protection and my IE pop up blocker as well as the security. I get a certificate error when I go the site via IP address but can continue on. The information I have states that I do not need to install the root certificate unless I just don't want to be bothered by the warning. However, I tried to install it just to be sure, but when I tried to download it while connected to the system it will not download. I get all the way to the save option and when I try to save it, it says the file can't be downloaded. So I am trying to find the mitel root certificate online so I can install it. I hope I don't sound like an idiot just yet, but this thing is eating my lunch, Ha Ha. Any other ideas will be greatly appreciated.
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MiVoice Office 250/Mitel 5000 / Mitel 5000 call answering feature
« on: November 03, 2012, 01:12:46 AM »
I have been out of the phone system business for about 12 years and never had alot of exposure to the Mitel systems and need a little guidance. I have 3 extensions in a small room and trying to establish a call pickup, (reverse transfer) so you can answer any of these 3 phones from another extension. I do know that there is no hunt group programmed but I believe there is a default code for these systems that will allow me to do this. I tried dialing 4 and then the extension but I get a fast busy when I dial 4, so this feature is not default or has been turned off. This is a new rig and I don't have the rights to get into the software on the phone system as of yet. I would ultimately like to set up a hunt group for various extension but until that time I am trying to find a quick fix. Can anyone help me on this issue? Thanks in advance.
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