Messages

1

Mitel MiVoice Business/MCD/3300 / Re: 3300 and Exchange 2007/2010 Co-Existence

« on: November 02, 2012, 11:15:00 AM »

well, I found part of the problem:

filtering out the G.722.1 codec on the 3300 fixed the issue so that 3300 and the 2010 can talk to each other...

Co-Existence still doesn't work...so I'll keep looking at that.

This is where the problem lies, on the redirect to the 2007 server:

The call for 'testuser@contoso.net' isn't supported on this server. The call was redirected to Unified Messaging server 'Exch2007Server.contoso.net'.

The 3300 doesn't handle the redirect to the 2007 server...it just reconnects to the 2010 server...then loops indefinitely...

2

Mitel MiVoice Business/MCD/3300 / Re: 3300 and Exchange 2007/2010 Co-Existance

« on: November 01, 2012, 06:02:56 PM »

No don't have access to MOL, could you post or send?
Thanks.

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Mitel MiVoice Business/MCD/3300 / Re: 3300 and Exchange 2007/2010 Co-Existance

« on: November 01, 2012, 09:11:28 AM »

Thanks for your reply Martyn.

I agree that it is pretty silly of Microsoft to completely change the communication standards with a service pack...

We are running Exchange 2010 SP2 and Mitel 5.0 SP1.

At this point, I'd be happy to just have Exchange 2010 UM and the 3300 talking properly, and not deal with co-existence at all...it would make for a more aggressive migration...

Anyone have any good documentation about setting up the 3300 and Exchange 2010 UM?  I must be missing something...
Sip peer profile settings, etc.?

Thanks for the help.

4

Mitel MiVoice Business/MCD/3300 / Re: 3300 and Exchange 2007/2010 Co-Existance

« on: October 31, 2012, 02:06:06 PM »

This is pretty accurate to the problem I'm having:
http://johanveldhuis.nl/?p=2085&lang=en

I'm guessing Mitel hasn't patched this in some release?

5

Mitel MiVoice Business/MCD/3300 / Re: 3300 and Exchange 2007/2010 Co-Existance

« on: October 31, 2012, 01:27:00 PM »

Does Mitel support connections to Exchange 2010 SP1+?  I gather SP1 cause issues with other vendors...

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Mitel MiVoice Business/MCD/3300 / Re: 3300 and Exchange 2007/2010 Co-Existance

« on: October 31, 2012, 09:24:44 AM »

Thanks for the quick reply.

Could you tell me what your sip peer profile looks like for connecting to the 2010 UM?  What documentation did you follow?

7

Mitel MiVoice Business/MCD/3300 / 3300 and Exchange 2007/2010 Co-Existance

« on: October 31, 2012, 08:47:38 AM »

Hello all,
We are currently in the process of upgrading from Exchange 2007 to 2010 UM, and need to have them work in tandem for awhile during the migration.

Currently the 3300 is working great with the 2007 UM, but when we redirect the network element for the sip trunk to the new 2010 UM nothing happens.  I know the call routing/sip trunk is working and UM server is getting the connection, but when it should be redirecting the call to the 2007 nothing happens...

A call was received with the following parameters:
Calling Party: "sip:740@aga-3300.argusgroup.net",
Called Party: "sip:444@aga-exum.argusgroup.net",
Diversion Information: "",
Referred-By Header: "",
Call ID "145054208-103108621".

The 2007 and 2010 servers are both part of the same dial plan and configured using Microsoft's upgrade path best practice...

Has anyone every had that setup working?  If so, I would deeply appreciate some insight.  Any Exchange 2010/3300 sip peer profile settings documentation would be helpful as well, as there doesn't seem to be a consenses on the correct settings. 

The fact that it works flawlessly with 2007 already so a good base to work off of...is there any difference between 2007 and 2010 as far as the 3300 is concerned?

Many thanks in advance for any advise.

TR