Messages

1

Mitel MiVoice Business/MCD/3300 / Re: Mitel 5212 & Powerline

« on: April 07, 2013, 10:01:20 AM »

Thanks acejavelin, I'll give the powerline option a go and hope it means I don't have to arrange a meeting with the local building conservation officer to discuss other alternatives.

2

Mitel MiVoice Business/MCD/3300 / Mitel 5212 & Powerline

« on: April 05, 2013, 09:03:42 AM »

Hi,

We are moving offices to a listed building and there is no access to a network port in the office. Can we use a powerline set-up with our 5212s?

Many thanks

rikosborne

3

Mitel MiVoice Business/MCD/3300 / Re: Mitel 3600 - Teleworker problems

« on: October 30, 2012, 10:27:07 AM »

Thanks for the suggestion Chris. I'll give it a go once normality is restored to NY.

4

Mitel MiVoice Business/MCD/3300 / Re: Mitel 3600 - Teleworker problems

« on: October 30, 2012, 09:52:04 AM »

Chris,

Thanks for your reply.

When the handset is connected in NY it cycles through downloading software and then Waiting for LLDP and then back again. It never shows the Not a Valid Site message.

We have added the IP address of the NY site to the platform manually but still haven't had any joy.

5

Mitel MiVoice Business/MCD/3300 / Re: Mitel 3600 - Teleworker problems

« on: October 30, 2012, 09:23:41 AM »

Hi bobcheese,

Browsing to an IP address.

Thanks

6

Mitel MiVoice Business/MCD/3300 / Mitel 3600 - Teleworker problems

« on: October 30, 2012, 09:10:45 AM »

Hi,

We have a hosted teleworker service in the UK using a Mitel 3600 platform. We have various users who can take their 5212 handsets anywhere in the UK and they simply need to plug the handset into the local router, login to our user portal, specify their IP address and the handset logs in and is ready for use.

This is supposed to be a global product. However, on taking a handset to the US we cannot access the user portal to specify the local IP address. We have tried in 8 different locations along the East Coast and have disabled routers, firewalls, opened ports etc but no-one can connect to the user portal. This has defeated a senior support user at Verizon as well as a CTO at a local telco.

I am at a loss of what to try next. Does this ring any bells with anyone?

Thanks in advance

Rik