Messages

1

Mitel MiVoice Business/MCD/3300 / Re: Mitel 3300 voicemail ext.

« on: October 23, 2012, 04:55:25 PM »

Ralph,

Ok, this did correct the issue, however, I set them both users up using a new extension associated to a device, which...they don't have. I then used the call routing to send it directly to their email, rather than a device.

How do you create an extension without setting them up with a device as well? Thanks for your help.

2

Mitel MiVoice Business/MCD/3300 / Re: Mitel 3300 voicemail ext.

« on: October 23, 2012, 03:53:35 PM »

Greetings,

I am having a similar issue and have read whats here so far. However:

Mitel 3300 - Using Mitel MCD 4.1

I am trying to create a non associated voicemail box extension (meaning it is a phantom extension, only voicemail, no phone associated with the extension)

We do have the licensing available.
I have used the LOCATE function to make sure the extensions I want are available.
It should be a non-prime extension - I did your check on another number that is setup how am I "trying" to set this new one up.
When I try to add them into the Telephone Directory, I get an error that says, "Telephone number is unknown"
However, it will let me create a new voicemail user, using this extension, but does not work as its not in the directory or call routing...etc.

Any help is much appreciated, thanks!