Messages

1

Mitel MiVoice Business/MCD/3300 / Re: New to MITEL 3300 MCD looking for some guidance [Closed]

« on: October 19, 2012, 09:34:59 AM »

Again thank you to everyone

2

Mitel MiVoice Business/MCD/3300 / Re: New to MITEL 3300 MCD looking for some guidance

« on: October 18, 2012, 01:59:40 PM »

acejavelin and Ghost,  thank you so much. it worked like a charm, I just require access to our VM server and all will be great now the thing is I couldn't find where to add a directory entry, I just made a key that says 5044 incoming then dialed 5044 and it rang

3

Mitel MiVoice Business/MCD/3300 / Re: New to MITEL 3300 MCD looking for some guidance

« on: October 14, 2012, 04:08:56 PM »

Hi x-man yes it does help it's starting to jog my memory, I remember creating the Incoming and MWL buttons on the phone but I remember he had me go somewhere else as well to make it so when a client dials the fake extension it actually routes to the 5005 phone.

4

Mitel MiVoice Business/MCD/3300 / Re: New to MITEL 3300 MCD looking for some guidance

« on: October 13, 2012, 11:08:16 PM »

Hi Ace, the reason for this is 5005 and 5004 are both in use by other employees sharing the same desk, which is why 5055 was created and we need to create 5044

5

Mitel MiVoice Business/MCD/3300 / New to MITEL 3300 MCD looking for some guidance

« on: October 12, 2012, 10:26:02 PM »

Good day,

I was just recently given the password to our MITEL 3300 MCD software and was wondering how to go about doing a specific task, To give you some back story on this I had completed this task about a year ago with the guidance of a technician and am looking to replicate the results.

We are currently using up all of our licensed extensions and how we got around this last time to create a new extension for me was

We already had a phone at Extension 5005, the tech walked me through creating the extension 5055 and voice mail for that extension then we added 2 buttons to the phone that has 5005 labeled [5055 Incoming]  and [5055 MWL (VoiceMail Light)

I am looking to do the same with Extension 5004 by creating 5044 for a new employee we have but I am unsure of where to start, and don't want to mess around with too many things and risk crippling all of our phones.

Any guidance would be greatly appreciated