Messages

1

Mitel MiVoice Business/MCD/3300 / Re: 5215 phones not booting up

« on: October 09, 2012, 03:31:45 PM »

bobcheese
Answer is I'm not absolutely sure.  I'm quite prepared to put in temporary static IP values if it gets me out of the woods to start off with.  Only thing is I'm not sure how to access the menu on phone boot up to put these in.
Alex

2

Mitel MiVoice Business/MCD/3300 / Re: 5215 phones not booting up

« on: October 09, 2012, 03:29:19 PM »

Hi x-man
I have tried this already, but I'm pretty sure this just clears the PIN rather than defaulting the phone.
Thanks
Alex

3

Mitel MiVoice Business/MCD/3300 / Re: 5215 phones not booting up

« on: October 08, 2012, 03:19:13 PM »

Matt
Pass to LLDP, I don't know, how would I find out? 
Can you also tell me how to default the phones, as I'm unsure.
Sorry to sound so clueless, but I've never had this problem before.
Alex

4

Mitel MiVoice Business/MCD/3300 / Re: 5215 phones not booting up

« on: October 08, 2012, 02:12:52 PM »

Matt
Interestingly enough, the phones that I'm having problems with are the normal ones.  But there seem to be a mix of dual mode and normal ones on the network which are working ok.  The normal ones are supported by the 3300 though, right? 
Alex

5

Mitel MiVoice Business/MCD/3300 / Re: 5215 phones not booting up

« on: October 08, 2012, 01:46:39 PM »

Sorry Bob, you'll have to be patient with me.  I'm not absolutely sure how the scope has been set up.
In the Mitel 3300 administration, the DHCP server hasn't been enabled.  So I assume this is handled by the domain controller?
All I know is that we have several Procurve switches been set up with several VLANs (one obviously for voice) 
We also have around 25 other Mitel 5215 phones in the network, which are working fine, so I don't think there is a DHCP problem - it would appear that this is working ok, and the problem I'm experiencing is down to these particular phones instead?
Hope this helps.
Alex

6

Mitel MiVoice Business/MCD/3300 / 5215 phones not booting up

« on: October 08, 2012, 01:08:04 PM »

Hi All
Wonder if you could help me please.  ICP is a 3300.  I am having problems adding 5215 phones into my network.
Some (which have been used in the network before) get to DHCP Releasing 1 and then just hang.
Others (which haven't been used before) get to
DHCP: Discovery
Booting 04.04.00.10
and then just hang there.
Any ideas on what I can do to resolve this?
Many thanks
Alex