Messages

1

Mitel MiVoice Business/MCD/3300 / Re: Tenant setup question..

« on: September 12, 2012, 03:30:16 PM »

Just in case anyone has this issue.. what it was is I added that DID # as a multicall on an extension that was not in the tenant for testing purposes.. well this caused that # not to reroute, removed the multicall and presto.

Thanks for taking the time to reply with your solution!

2

Mitel MiVoice Business/MCD/3300 / Re: SIP trunks, SDP and private IP addresses

« on: September 12, 2012, 03:28:02 PM »

Our SIP provider says that if we can get the public IP address of the VMCD to be used in the SDP packets instead of the private IP address of the handset, then their SBC should take care of the rest.

I recently did an install with Level3 as the SIP Provider. We had a problem where the phones were out-pulsing the Private IP instead of the Public address needed to properly send back. The fix was easy.

You use the URI/Number Translation form.

I used * (wild card) so that all phones would outpulse the same IP.

URI = *@PUBLICIP
User = *

I.E. URI = *@8.8.8.8
User = *


That should correct the SDP Header information that your provider is seeing as incorrect.