Messages

1

SIP On Mitel / Re: SIP Paging Device

« on: November 09, 2024, 08:01:00 PM »

why is the auth domain "ShoreTel" and the UA "ShoreGear"? that's not an MiVB.

I would say it is MiVoice Connect. (Legacy Shoretel Connect)
https://www.mitel.com/articles/what-happened-shoretel-products

Mitel products have expanded again with buying Unify. Believe we're going to see a bit more of their SBC (OpenScape SBC)

2

Mitel Software Applications / Re: Change Mitel Border Gateway to run behind firewall

« on: November 09, 2024, 07:52:31 PM »

you can change MBG to be single nic by rerunning the setup my server and de-selecting the WAN interface

then you can open ports on MBG public ip on firewall and allow them to teh Internal Address of the MBG.
MBG with 2 interfaces is only supported when one of them has a public IP
if its lan mode or in DMZ it MUST have single network interface Eth0
its its got a WAN interface (Eth1 ) the WAN MUST be direct connected and have a public IP assigned

"got a WAN interface (Eth1 ) the WAN MUST be direct connected and have a public IP assigned"

not true.. the WAN connection can be in a private network (like a DMZ) without a direct public ip assigned to the interface. You do require a public ip assigned to MBG, but that can be owned by the f/w (routing all traffic to MBG). In MBG, you select a "custom" network profile and populate the "setside streaming address" to be the public (and the "icpside" one to be the lan address).

This is how we do a lot of our deployments. The public IP is attached to the customers firewall and they allow the ports required. They like to have control over the network.

Azure/AWS deployments also work like this. The MBG WAN NIC has a private IP and the public IP is associated to that. It also has Network Security Group rules that restrict ports before it gets to the MBG. This is all provided in the templates supplied by Mitel.

3

Mitel MiVoice Business/MCD/3300 / Re: Physical 3300 to Virt

« on: November 04, 2024, 04:28:47 PM »

Just a small correction on Tech Electronics post.

Command should be SIP TCPDUMP (Not SIP TRACE)

4

Mitel MiVoice Business/MCD/3300 / Re: MiVB 9.2 MXIII curious about 6940W

« on: October 29, 2024, 06:54:23 PM »

You should be able to program as a standard 6940 to get it working.

I would also recommend uploading the firmware into the tftp folder of the MiVB

5

Mitel MiVoice Business/MCD/3300 / Re: MiVB 8 to 10 upgrade path

« on: October 29, 2024, 08:23:08 AM »

Look at the release notes for 10.0 and 10.1.

You can go from MiVB 8.0 to MiVB 10.0 but not straight to 10.1. You need to upgrade to a version lower than 10.1 first.

10.0 Release Notes
1.   For upgrades from pre-MiVB 9.0, migration tool must be used for software upgrade to MIVB 9.0 up to MiVB 10.0 SP2.

10.1 Release Notes
1.   For upgrades from MiVB 8.0 or less, migration tool must be used for MiVB 9.0 or higher upgrade. Note: Migration is not supported to MiVB 10.1. Migrations must be completed to pre 10.1 and then upgraded to 10.1.

6

Mitel Software Applications / Re: How to Redirect MICC Default web page without breaking

« on: October 02, 2024, 08:56:10 AM »

Further expanding on what Johnp has said.

By default the is no index.html file in C:\inetpub\wwwroot which is the default directory served by IIS.

You could create an index.html file there with the below contents that will redirect to ignite. Having an index.html file will take precedence over the iisstart.htm, but you can rename that if you like as well. Best to create the index.html file somewhere else and copy it to the wwwroot directory as you will need admin rights to do so.

Code: [Select]

<meta http-equiv="Refresh" content="0; url='/Ignite" />
You can do whatever you want in the index.html so if you want it to say forbidden you could do that as well.

7

Mitel MiVoice Business/MCD/3300 / MOVED: Turn OFF backlight on 6940 SIP?

« on: September 11, 2024, 07:50:02 PM »

This topic has been moved to SIP On Mitel.

https://mitelforums.com/forum/index.php?topic=15054.0

8

SIP On Mitel / Re: Turn OFF backlight on 6940 SIP?

« on: September 11, 2024, 07:46:05 PM »

Most of the settings being discussed here are for MINET FW 6900.

As you have SIP FW the settings are different and I don't know if the phone allows screen to be blanked out or backlight.

From the admin guide it looks like it's only support on 6865i.

https://www.mitel.com/document-center/devices-and-accessories/ip-phones/6800-series/6800-sip-phones/60/en/mitel-6800-6900-series-sip-phones-administrator-guide

Page 341 (5-33)

Also latest firmware is 6.4.0.2009 I believe

9

Introduction and Announcements / Re: MUG Events - MiCollab Application

« on: September 05, 2024, 07:47:14 PM »

That's fantastic. I am just having a quick look through the media hub now.

10

Introduction and Announcements / Re: MUG Events - MiCollab Application

« on: September 03, 2024, 08:20:22 PM »

Hi,

Do you know if these sessions are recorded?

I won't be able to watch this live in my timezone.

11

Introduction and Announcements / Re: MUG Events - Navigate Mitel's Training Landscape

« on: August 08, 2024, 08:31:59 PM »

Nice,

I'm always up for some free training   

Notice the MiCollab training will cover MiCW, this is something I never use so might be good to get some tips. Especially with what is considered best practice.

12

SIP On Mitel / Re: 5330 Handsets and SIP configuration

« on: July 29, 2024, 08:44:43 AM »

Is the attached file what you are looking for?

13

Mitel Software Applications / Re: Micollab Messages Dictionary

« on: July 16, 2024, 07:09:39 PM »

What field and how was the user added? Imported via AD or manually created?

14

Mitel MiVoice Business/MCD/3300 / Re: DNS or Options 43 settings for Unifi product

« on: July 11, 2024, 07:55:04 PM »

I would try global.

The vendor class identifier is set as "ubnt" so it should only respond to unifi/ubnt devices.

Is it possible to use the UXG Pro as the DNS server and add a local DNS entry into that?

15

Mitel MiVoice Business/MCD/3300 / Re: DNS or Options 43 settings for Unifi product

« on: July 11, 2024, 09:20:19 AM »

The Mitel is not a DNS server, option 6 is where you set the DNS server to use. Are you currently running an internal DNS Server? If it is a public DNS server like google etc... then you won't be able to manage it to add an entry.

Try adding a new DHCP option
- Use Vendor Option 43 vendor-specific.
- Name it something (e.g. unifi)
- Format Octect String (hex)
- Value = 0104ac14e3fe
- Vendor Class = ubnt

This is also another handy post. https://tcpip.wtf/en/unifi-l3-adoption-with-dhcp-option-43-on-pfsense-mikrotik-and-others.htm

@Lundah, I'm not sure I understand. I believe they are wanting to use the Mitel as a DHCP server for unifi devices, not use the unifi to provide DHCP for Mitel phones.