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Mitel Software Applications / UCA Synchronisation
« on: July 31, 2012, 05:20:38 AM »
Hello,
We have recently installed UCA within our company but are having a few teething problems with this. It seems for the 5320 and 5330 model phones, when you set your status within the UCA for out of office and select divert to mobile even though it does divert to the desired location the users actual phone does not show as being on call forward. It seems there is some kind of sync issue with this. I have tried this on my phone which is a 5360 phone and it works fine. Does anyone know if there are any issues with the UCA on certain model phones as ideally we do not want to have to purchase 700 5360 IP Phones.
We have recently installed UCA within our company but are having a few teething problems with this. It seems for the 5320 and 5330 model phones, when you set your status within the UCA for out of office and select divert to mobile even though it does divert to the desired location the users actual phone does not show as being on call forward. It seems there is some kind of sync issue with this. I have tried this on my phone which is a 5360 phone and it works fine. Does anyone know if there are any issues with the UCA on certain model phones as ideally we do not want to have to purchase 700 5360 IP Phones.