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Mitel SX200, SX2000, and older SX platforms / Mitel 5312 won't forward to cell # when programmed
« on: July 20, 2012, 12:47:43 PM »
I have programmed two phones to forward directly to a cell phone. The first one works perfectly. The second only allows internal calls or transferred calls to forward to the cell phone. It won't all a customer to call the persons direct dial number and be transferred. It does a 'half' ring and then disconnects the call.
I have programmed the personal key using the 9 to get an outside line and the 1-925 as well. I go through the Menu key and set call forwarding for external and internal calls. I've verified the settings and reprogrammed several times without success.
Any help would be appreciated!
I have programmed the personal key using the 9 to get an outside line and the 1-925 as well. I go through the Menu key and set call forwarding for external and internal calls. I've verified the settings and reprogrammed several times without success.
Any help would be appreciated!