Show Posts

This section allows you to view all posts made by this member. Note that you can only see posts made in areas you currently have access to.


Messages - CallCenterSUp

Pages: [1]
1
Mitel Software Applications / Re: PrairieFyre//ACD//Call Reports
« on: July 06, 2012, 08:56:48 AM »
Is there a wall to run more detailed reports for requeue calls? For example, to know the exact date and time a requeue event occured for a specific agent.  Requeues seems to be an issue

Pages: [1]