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Messages - AutoTech

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1
Hi Ralph,

Many thanks for the quick response.

The software version is 7.1.3.4_2.

Yes you are correct, we cannot forward calls to voicemail.

I have set the call rerouting 1st Alt to 2 and have asked the user to test.

Thanks again

2
I have a 5212IP phone which I can't get voice-mail working.

I would normally have the user configure their voice-mail directly from the phone, by pressing super key and going through Call forward options, this doesn't seem to be working anymore and I was wondering if there is a way for me to configure the voice-mail on the phone from the Mitel 3300ICP Management console?

I have checked the extension through the management console and can see that voice-mail options are all configured the same as a phone that voicemail is currently working.

Any help is much appreciated   

3
I have a Mitel 5212IP phone which I would like to go to voicemail on no answer. Does anyone know the menu options to have this turned on?

4
I have a Mitel 5212IP phone. I need to turn off the back light on the phone when not in use.

Thanks

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