Messages

1

Mitel MiVoice Business/MCD/3300 / Re: Upgrade Standalone 3300 to Enterprise

« on: September 20, 2016, 05:15:08 PM »

Before you add the license get a complete backup. After the sync with AMC the system will let you know to "restore database and reboot". I just added one a few days ago luckily I pulled a backup first

2

Mitel MiVoice Business/MCD/3300 / Re: Paging

« on: April 10, 2014, 05:35:36 PM »

Yes, they still sell the 5485 IP Paging unit and it can be put in the paging group

3

Mitel MiVoice Business/MCD/3300 / Re: ACD Path to NuPoint mailbox

« on: April 08, 2014, 08:11:42 AM »

When a call interflows out of the ACD there isn't any ID associated with the call. You will need to interflow to a dummy extension that is routed  always to voice mail

4

Mitel MiVoice Business/MCD/3300 / Re: 3300 ICp to Sx2000 MSDN

« on: April 07, 2014, 08:35:04 AM »

Sorry for the delay. I'm trying to get remote access since the site is about 60 miles away. The T1 is passed thru a AT&T router and broken out for the voice.We are trying to get AT&T to check the settings for the 2K side since the 3300 side appears to be correct.  The 2K can only handle super frame and I'm concerned that the configuration might have been changed. Sound crazy, but i have had these changed on me more than once

5

Mitel MiVoice Business/MCD/3300 / 3300 ICp to Sx2000 MSDN

« on: April 03, 2014, 11:47:23 AM »

Hey guys, could use some help on this
Several years ago we installed a MX controller, with a per node, and set up MSDN to their main Campus, a SX2000. About 5 years ago we informed the customer that the 2K
was dead product. He got pissed and wouldn't talk to us. Fast forward to last week. Their mx hard drive died and they had no backups and we couldn't find one either
I replaced the drive and rebuilt the database, but I'm having problems with the MSDN with the trunks stuck at "Not Seizable" on both sides.The link is up and  I was able to reference the 2k so my
A or B settings are correct. B8ZS setting are yes and ESF is no for both. I even found a icp 6. install guide saying the D channel needed to be inverted, but that didn't help.

I have jacked with the descriptor setting and just can't get the B channels to go Idle. I'm stuck, any suggestions would be great

Forgot to say the T1 is on an embedded module