Messages

1

Mitel MiVoice Business/MCD/3300 / Re: Need holiday announcement

« on: July 09, 2012, 07:06:05 AM »

It is the embedded voice mail.

Thanks.

Volkan,

2

Mitel MiVoice Business/MCD/3300 / Need holiday announcement

« on: July 09, 2012, 04:54:35 AM »

Hi,

I need a holiday announcement that is valid for specific period of day/time range.

For instance; during 4-days public holiday, an anouncement answers all calls,plays recorded message and hangs up at the end of record.

Is it possible?

Thanks.

Volkan,

3

Mitel MiVoice Business/MCD/3300 / Call continuing unnecessarily after hanged up by outside

« on: July 02, 2012, 11:20:54 AM »

Hi,

I am using 3300CXi. I call the controller, auto attendant plays me greeting. While greeting is playing or finised playing greeting, i hang up the phone. But call is not ended on the controller side. After few minutes, a voice mail alert is shown in attendant. The voice mail includes busy tone voice for around 45-90 seconds.

To my mind, the controller couldnt sense hanging up tone, so call wasnt finised.

How can i set the controller as it finishes calls when i hang up the phone? Or what parameter is not configured as i want?

Thanks.

Volkan,

4

Mitel MiVoice Business/MCD/3300 / Re: Calls are ended after redirecting announce

« on: June 25, 2012, 05:53:58 AM »

This problem has been solved after system upgrade.

Thank you for your precious replies.

Volkan,

5

Mitel MiVoice Business/MCD/3300 / Re: Adding a new voice mail prompt language

« on: June 25, 2012, 05:49:40 AM »

This problem has been solved after system upgrade.

Thank you for your precious replies.

Volkan,

6

Mitel MiVoice Business/MCD/3300 / Re: Backup fail error

« on: June 25, 2012, 05:19:05 AM »

My backup problem has been solved after upgrading process.

Thank you for your precious replies.

Volkan,

7

Mitel MiVoice Business/MCD/3300 / Re: Calls are ended after redirecting announce

« on: June 21, 2012, 07:52:20 AM »

It's configured exactly the same with mailbox 3. Mailbox 3 or mailbox 0, it doesn't matter.

Thanks.

Volkan,

8

Mitel MiVoice Business/MCD/3300 / Re: Calls are ended after redirecting announce

« on: June 21, 2012, 02:41:20 AM »

There is a screenshot of mailbox 3 in the attachment. Please say me if it is correctly configured.
 
Thanks.
 
Volkan,

9

Mitel MiVoice Business/MCD/3300 / Re: Calls are ended after redirecting announce

« on: June 19, 2012, 06:53:01 AM »

How can i set the operation of tenanting VM ports without tenanting license? Which menu consists this parameter?

10

Mitel MiVoice Business/MCD/3300 / Re: Calls are ended after redirecting announce

« on: June 19, 2012, 02:31:28 AM »

I have already noticed that my license area don't cover tenanting. So, Tenanting is assigned as 'No' at the license option.

May it be the source of this problem?

Thanks.

Volkan,

11

Mitel MiVoice Business/MCD/3300 / Re: Calls are ended after redirecting announce

« on: June 18, 2012, 10:27:50 AM »

When i call 105 from anther extension, it is ringing. If i answer, it is mutually speaking. If i dont answer, its mailbox number (mailbox 3) answers call. Everthing is normally working.

Thanks.

Volkan,

12

Mitel MiVoice Business/MCD/3300 / Re: Adding a new voice mail prompt language

« on: June 18, 2012, 10:13:42 AM »

I am using R8 on my system. I need to add another voice mail language, but there is no info about how can i found and load.

Thanks.

Volkan,

13

Mitel MiVoice Business/MCD/3300 / Re: Calls are ended after redirecting announce

« on: June 18, 2012, 09:18:21 AM »

How can i set this? I couldnt understand; from outside number to extension 105 or from other extension to extension 105?

Thanks.

Volkan,

14

Mitel MiVoice Business/MCD/3300 / Re: Backup fail error

« on: June 18, 2012, 02:40:47 AM »

Mailbox numbers are recently defined and have no recorded message. Hard drive is almost free. How can i test the hard drive to determine if it works correctly? Is there any ssh command or maintenance command?

Thanks.

Volkan,

15

Mitel MiVoice Business/MCD/3300 / Re: Calls are ended after redirecting announce

« on: June 18, 2012, 02:19:58 AM »

After first greeting announcement i directly dial an extension (for ex. 105) and it plays 'you are being transferred to 1,0,5' . After that call is hanged up.

I think this problem is not about digit conflict, it's about redirecting to extension or mailbox. But i dont know why it behaves so.

Thanks.

Volkan,