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MiVoice Office 250/Mitel 5000 / DHCP : Discovery Option 128 missing
« on: April 13, 2012, 06:43:38 AM »
Hi all
I've just been sent my mitel 5312. I work remotely and was assured that this product was plug and play.
I've plugged the lan cable from the phone into the adaptor box provided (phone socket) - the other socket I've connected another lan cable to which is plugged into my sky router(which is a netgear router).
The phone has power, hence me seeing the message !
I've checked my router settings and DHCP is enabled.
What is going on ? - I've done an awful lot of googling this morning and checking various forums but some of the responses look way above my technical expertise.
I realise that upon boot of the phone you can press 7 and it asks for teleworker ip. Thing is, I'm on a home network and was told there's no need to input ip's. Who's right ?
Any help gratefully received, but if you could reply in layman's terms, that would be even better for me.
I've just been sent my mitel 5312. I work remotely and was assured that this product was plug and play.
I've plugged the lan cable from the phone into the adaptor box provided (phone socket) - the other socket I've connected another lan cable to which is plugged into my sky router(which is a netgear router).
The phone has power, hence me seeing the message !
I've checked my router settings and DHCP is enabled.
What is going on ? - I've done an awful lot of googling this morning and checking various forums but some of the responses look way above my technical expertise.
I realise that upon boot of the phone you can press 7 and it asks for teleworker ip. Thing is, I'm on a home network and was told there's no need to input ip's. Who's right ?
Any help gratefully received, but if you could reply in layman's terms, that would be even better for me.