Messages

1

Mitel MiVoice Business/MCD/3300 / Re: Getting the Mitel VOIP phone to get an IP post re-racking (PABX Mitel 3300)

« on: March 03, 2012, 06:48:26 AM »

OK, thanks for that, I'll try that on Monday. I realised that the Switches VLAN's and settings are the problem, my problem is that who ever set the system up left no documentation and also appeared to use a switch on a different floor as the one with the key information on, whilst running three separate vlans (one of them not a totally separate network). The other switch has now been relocated, so lots of fun ahead.

I was guessing though that there must be an override for the phones to get an IP.

Since I am now running just 10 phones on an isolated switch (away from any other networks) is there something I can remove in the configuration on the switch to ignore Vlans (Not sure at this stage how to access the HP Procurve switch to reset its configuration)

Regards
BarryN

2

Mitel MiVoice Business/MCD/3300 / Getting the Mitel VOIP phone to get an IP post re-racking (PABX Mitel 3300)

« on: March 02, 2012, 04:58:56 PM »

Hello

I moved a Mitel 3300 system today and now find that I cannot get the VOIP phones to pick up an IP. It just states discovering IP, obviously unless the phones pick up an IP I'm stuffed.

Key information
1. Switches HP Procurves -Not sure how they were configured or how to get into them.
2. An alternative DHCP server leaves the phone with an Option 128 error.
3. We only want 10 phones working, all on a single switch and this switch can be solely for the phones-Previously it looks like we had two vlans (Voice & Data), hence the phones could be used to also connect data devices, we also connected it to the Router and a second Switch. I do not appear to be able to ping the default gateway for the switch (not sure where it would be)
4. On a single switch I can connect a Laptop and both obtain an IP and with a static IP talk to the Mitel system (Ping & access the administration console). The IP phones however still refuse to pick up an IP.

I'm obviously missing a trick or something, what's happening


Posted with hope
BarryN