Messages

1

Mitel Software Applications / Re: Unable to login to UCA

« on: March 06, 2012, 04:48:58 PM »

well i have it running now.   and i'm not really sure what it was sadly

never did find the specific logs

2

Mitel Software Applications / Re: Unable to login to UCA

« on: March 06, 2012, 02:00:11 PM »

thanks for the info... i'll be trying to find that log and have a look at it.

3

Mitel Software Applications / Re: Unable to login to UCA

« on: March 05, 2012, 10:32:57 AM »

any other thoughts on this??

4

Mitel Software Applications / Re: Unable to login to UCA

« on: February 29, 2012, 04:34:06 PM »

correct, but only if i have the licences which i don't sadly.

5

Mitel Software Applications / Re: Unable to login to UCA

« on: February 29, 2012, 04:12:53 PM »

well, i don't have the Web console ability it seems:(

6

Mitel Software Applications / Re: Unable to login to UCA

« on: February 29, 2012, 12:36:13 PM »

additionally i just sent an welcome email to myself to confirm the settings.  looks correct ... i have a feeling it can't resolve the server name:(

7

Mitel Software Applications / Re: Unable to login to UCA

« on: February 29, 2012, 12:30:50 PM »

thanks, Vlan 1 is of course the data... Vlan 100 is voice.  same network just routed with a layered switch between 192.168.x.x and 10.1.100.x(voice)
i can ping from the data side without issue, can login to the MAS box but i cannot resolve the name of the server.  is this needed?
not sure how to add a web access licence... but that is a good suggestion to test the connectivity.

8

Mitel Software Applications / Re: Unable to login to UCA

« on: February 29, 2012, 11:48:43 AM »

yes, i've done that.  i see the login ID and the password field (blank) but i can type it in there and click save... no errors, no acknowledgement that it was changed.  is this normal?

9

Mitel Software Applications / Unable to login to UCA

« on: February 29, 2012, 11:38:09 AM »

hello, new to this forum.

we have had a Mitel system installed and have little success in logging into the UCA client from my workstation. 

i have reset my user password under the Account tab in the configuration of the Unified Communications Server.

i'm not entirely sure of the syntax needed to login.  johnsmith@server.domain.local

any insight would be great.