Show Posts
1
MiVoice Office 250/Mitel 5000 / Problem with voicemail picking up on Intertel Softphone 8602
« on: February 10, 2012, 12:07:37 PM »
Running mitel 5000 on v4.0 - I have an Intertel softphone 8602 setup with a voicemail box - when dialing internally the vm picks up no problem. However I cannot get the DID to go to to vm.
the DID is pointed to a phantom extension, which routes to the softphone #.
I setup this way so i can easily reroute the did using speedial 359,(phantom),(pass),#,355
Forwarding path set to 1 as it should be in both the softphone extension and the phantom extension - forwarding set to yes in flags of both as well.
Am I giving enough info? Anyone have any idea?
Thanks for anything you can give me!
Pat
the DID is pointed to a phantom extension, which routes to the softphone #.
I setup this way so i can easily reroute the did using speedial 359,(phantom),(pass),#,355
Forwarding path set to 1 as it should be in both the softphone extension and the phantom extension - forwarding set to yes in flags of both as well.
Am I giving enough info? Anyone have any idea?
Thanks for anything you can give me!
Pat