Messages

1

MiVoice Office 250/Mitel 5000 / Re: Mitel 5000 new 8568 phone

« on: November 25, 2013, 10:05:31 AM »

Would anyone know what the steps are upgrading the firmware on a Mitel 5000?

2

MiVoice Office 250/Mitel 5000 / Re: Mitel 5000 4 digit dialing other locations via Nortel VOIP gateway

« on: November 21, 2013, 08:50:05 AM »

The extension range from 74xx, 75xx, 76xx, and 77xx.  Yes they will eventually be a complete Mitel system at all locations.

3

MiVoice Office 250/Mitel 5000 / Mitel 5000 4 digit dialing other locations via Nortel VOIP gateway

« on: November 20, 2013, 11:25:51 AM »

I am in the process of installing a 5000 for a customer that will eventually converting all their locations to the same type of system.  For now they have nortel products at other locations connected together over their network using Nortel VOIP gateway for 4-digit dialing.  We are using analog trunks for regular incoming calls, and I have added a SLM-4 to connect to the gateway.  I have taken 2 trunks and put them into their own group with that particular trunk group on a key on their phone.  It works now, but I am afraid they are used to picking up the handset and just dialing the 4 digits and they are not going to like have to press an extra button.  Could I use dial rules to control where the calls go?  Any suggestions would be appreciated.

4

MiVoice Office 250/Mitel 5000 / Re: Mitel 5000 new 8568 phone

« on: October 31, 2013, 04:55:43 PM »

Thanks

5

MiVoice Office 250/Mitel 5000 / Mitel 5000 new 8568 phone

« on: October 31, 2013, 12:36:07 PM »

I have added 3 8568 phones to a system that has been in for a little over a year.  They are working fine, until someone tries to use the handsfree.  When they press any button initially with the handset on hook the buzz volume is super loud, whether you are trying to dial out, scrolling through the menu, or checking voice mail.  I have tried to turn the volume down on everything, and nothing changes.  Any help would be appreciated.

6

MiVoice Office 250/Mitel 5000 / Re: 5340 Teleworker

« on: January 20, 2012, 11:00:27 AM »

Yes, we had it working on site.

7

MiVoice Office 250/Mitel 5000 / Re: 5340 Teleworker

« on: January 20, 2012, 05:26:15 AM »

It is actually a request for help.  I added the teleworker on site like the instructions tell you, and it comes up with the extension like it should.  You put all the info statically in the phone with the IP settings and take it off site.  As the phone boots up, it comes up temporarly with the extension like it should, and a screen pops up saying dowloading html that is as far as it gets.

8

MiVoice Office 250/Mitel 5000 / 5340 Teleworker

« on: January 17, 2012, 03:42:02 PM »

5340 used as Teleworker phone stuck html downloading.