Messages

1

Mitel MiVoice Business/MCD/3300 / Re: After installing my first successful mitel i have delays.

« on: January 13, 2012, 12:57:44 PM »

Hello,

Thanks for that it worked a charm..... however now i am hearing echo for about 10 seconds or so...

i will take a look in the same area and see what i can see.

Thanks again

2

Mitel MiVoice Business/MCD/3300 / After installing my first successful mitel i have delays.

« on: January 11, 2012, 12:43:48 PM »

Hello people,

Thanks so much for the previous help.

I have installed yet another mitel 3300 with analog lines and 4 ip 5340 handsets.

The system works a charm however when i make a call there is a delay as to when i can talk to people. I can hear them but they cant hear me for appropriately 7 seconds.

I have taken a look in the class of service and  system option assignment.

Has anyone experienced this at all?

Thanks in advance

3

Mitel MiVoice Business/MCD/3300 / Re: Mitel 3300 analog line keys

« on: December 22, 2011, 04:38:56 AM »

Thank you all for your help.

I think once its up and working i am going to play and see how i can break it again... best way to lean i think... might take a backup before hand though.....lol

I hope you all have a great Christmas / festive break and a great new year.

4

Mitel MiVoice Business/MCD/3300 / Re: Mitel 3300 analog line keys

« on: December 21, 2011, 12:44:44 PM »

hello,

I have tried both methods and we have decided to just point the trunk to a hunt group and add members to that group. however the only options are for circular or terminal grouping... is there no option to have it ring all phones ring at the same time?

I am going to play with pickup group now....

5

Mitel MiVoice Business/MCD/3300 / Re: Mitel 3300 analog line keys

« on: December 21, 2011, 11:23:22 AM »

ok thanks i will give it a try and let you know how i get on.

Thank you once again

6

Mitel MiVoice Business/MCD/3300 / Re: Mitel 3300 analog line keys

« on: December 21, 2011, 10:40:29 AM »

so i have just done the following.

~Set the lines to go to a virtual ext. 4001 and on each of the real phones i have setup a multicall button set to 4001 and ring. this rings the desired phones however when i put the call on hold only i can see that i have done this no one else can retrieve the call.

Any suggestions?

7

Mitel MiVoice Business/MCD/3300 / Re: Mitel 3300 analog line keys

« on: December 21, 2011, 10:23:01 AM »

ok so forgive me for being very dense with this.....

have created 4 hunt groups and pointing line 1 to hunt group 1, 2 to 2 and so on.....

when i try and assign the hunt group number to a function i am getting various error messages.
what type do i need to set the key to?

i know this is probably a lot to ask even considering i am new to the forum but can someone possibly give me set by step instructions on how to do this?

Thanks again

8

Mitel MiVoice Business/MCD/3300 / Mitel 3300 analog line keys

« on: December 21, 2011, 06:11:01 AM »

Hello,

I am new to the forums as i have just got into my first mitel. i am a panasonic engineer but have been asked to program a mitel 3300.

I think i have bitten off more than i can chew.

I have the system setup with 4 analog lines and the phones dial out and dial in ok but i want to be able to access the lines direct.

I thought it might be like the panasonic where you can set one of the programable keys on a 5340 ip handset to a line key so as to have lines 1 2 3 4.

if i had hair i would be pulling it out about now.

Any help would be greatly appreciated.

Thank you