Messages

1

Mitel MiVoice Business/MCD/3300 / Help with DID Ranges for CPN Substitution

« on: February 22, 2012, 03:35:41 PM »

I've been requested to configure certain extensions that when they dial out the they want to have a perticular number show up on Call Display. There are already a bunch of DID Ranges that have already been configured.

The Extensions they want changed fall within the previously defined DID Ranges. Can I simply add the new DID with CPN Substitution or do I need to first exclude the ext from the current range.

For Example:

Index    DID Range    CPN Substitution
1          100-199        4444444xxx
2          150              5555555xxx

Or does it need to be like

Index    DID Range    CPN Substitution
1          100-149        4444444xxx
2          150              5555555xxx
3          151-199        4444444xxx

Thanks

2

Mitel MiVoice Business/MCD/3300 / Re: Mitel 3300 ICP: VM to give option between leave a msg and be reroute to mobile

« on: December 01, 2011, 02:10:12 PM »

Okay, new problem.

This option works internally, but if the caller is external to the system, the call is transfered to the operator and not the mobile.

3

Mitel MiVoice Business/MCD/3300 / Re: Mitel 3300 ICP: VM to give option between leave a msg and be reroute to mobile

« on: November 30, 2011, 11:41:26 AM »

Brilliant. Thanks ucx.


Advanced Mailbox option is enabled on this system

To program a Personal Contact:

Access your voice mailbox.
Press [8] for the User Options menu.
Press [2] for the Additional Options menu.
Press [2] for the Personal Contacts menu.
 Select the desired Personal Contact number:
- for a Cell phone number, press [2],
- for a Fax number, press [3],
- for a Pager number, press [7],
- for another type of number, select any other number between 0 and 9.
Enter the phone number for the personal contact using the dial pad. To delete the number, press

• . To skip to the next personal contact, press
• .

For external numbers, enter the digit that you would normally dial to access an outside line.
Press

• when you are done.

Update your greeting to include the prompts for the new numbers that you assigned.

4

Mitel MiVoice Business/MCD/3300 / Re: Mitel 3300 ICP: VM to give option between leave a msg and be reroute to mobile

« on: November 29, 2011, 05:11:37 PM »

Yeah, configuring the operator (0) for the individual was my first thought, but I also figured that there might be a better approach which leaves 0 for the operator.

5

Mitel MiVoice Business/MCD/3300 / Mitel 3300 ICP: VM to give option between leave a msg and be reroute to mobile

« on: November 29, 2011, 02:30:22 PM »

One of my users is requesting that callers receive two options when listening to her Voicemail message. Option 1, leave a message. Option 2, transferred to mobile phone.

I've configured the user's mailbox as a menu VM and setup a ghost ext used to reroute the call to her mobile number. I'm unsure how I can still allow callers to leave a messsage with this approach though.

Suggestions?