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Messages - dodsonit

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Mitel Software Applications / smartphone UCA and teleworker
« on: April 03, 2013, 10:39:41 AM »
What app, licensing and configuration do I need to have to make the smartphone (droid/iPhone) act like a teleworker UCA client does on my windows laptop so that I can make/receive calls over WiFi/data connection (not cellular) connected back into my 3300 through the mitel border gateway so that the calls go out from my local phone system thus saving me international dialing charges? I have UCA and teleworker functioning on a windows laptop using a personal ring group so when someone calls me at deskphone it also rings my teleworker IP extension, and it works quite well. This implies that mye MAS and border gateway server are up and running, but I can't get it to work on the smartphones. I did download the Mitel UCA Mobile app to my droid, entered my UC server hostname, login ID and password; but when I test i get a license error and can't proceed further.

I am new to the 3300 and UCA and not a strong telephony guy, but more of an infrastructure MCSE type, so more detail is better for a guy like me.  Here'e my icense info and version history that I believe is related to topic at hand:

license summary:
unified communicator mobile:  7
teleworker:  5
SIP trunk licenses:  0
Mitel 3300 firmware:  4.2 (10.2.0.26_2_
MAS: 3.0.28.0
Mitel STD Linux: 9.3.11


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Mitel MiVoice Business/MCD/3300 / caller ID with different area code on outbound call
« on: January 16, 2013, 04:25:23 PM »
To begin with, I am a rookie. I have a request to be able to make an outbound call and pass a custom number to the receiving party. We have a another line of business that has a separate identity. We do not want the called party to see the primary business name or number, but rather a custom name and phone number. Is that possible? If so I would need some specific details about how. The phones are 5330 and 5340 phones connected to a 3300 with a PRI.

My apologies if my post is not very clear or lacks needed technical info, but I may be able to provide additional infor if needed.

thanks in advance,
jerry

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