Messages

1

Mitel Software Applications / UC client for iphone doesn't work !!

« on: June 09, 2014, 03:09:11 AM »

i have a UC server of which the version is 5.1.previously the uca client version on iphone  is 5.1.34.0 .it worked well that i could make&receive calls when i'm out of my office.  Recently i upgrade the client version to the latest, i couldn't use it . it seems like the sip softphone couldn't connect with MBG or 3300,and i tested using another 3rd sip softphone that the MBG works well.
Has anyone see this happen?Thanks. 

2

Mitel Software Applications / uca user credentials

« on: May 29, 2013, 05:25:44 AM »

HI guys,
i've got a problem when i try to logon uca PC client via teleworker from outdoor.. there's a 'An unknown error occurred while validating credentials' , and this never happen when i'm at my office.
Anyone's help would be greatly appreciated!

3

Mitel Software Applications / Part No. for sip softphone on Iphone

« on: May 10, 2013, 05:52:10 AM »

Anyone knows the Part No. of the "SIp Softphone license" used on mobile devices?Thank you..

4

Mitel MiVoice Business/MCD/3300 / what is " Alternate codec"?

« on: May 03, 2013, 05:37:30 AM »

 
when i issue the command "status extension XXXX",there's alway a device type "Alternate codec" that following the real IP phone type....and the status of the "Alternate codec "type is always idle....anyone could tell how this parameter comes ? and in which situation the status of "alternate codec" could be BUSY ??
Thank you..buddies...

5

Mitel SX200, SX2000, and older SX platforms / Re: Plane B Winch alarm in Sx2000

« on: January 11, 2013, 11:41:59 AM »

yes. when i switched to plane A,the plane B restarted, i could not find any alarms anymore.

6

Mitel SX200, SX2000, and older SX platforms / Re: Plane B Winch alarm in Sx2000

« on: January 10, 2013, 10:35:16 AM »

Ralph,there's hardware fault info.  when enter "Show Fault alarm",but i could not find anything wrong except the big red X on console.  i've switched to plane A manually and enable the switch freeze in case the PBX go down .  i'm wondering if its the Mainboard issue?

7

Mitel SX200, SX2000, and older SX platforms / Plane B Winch alarm in Sx2000

« on: January 10, 2013, 01:22:20 AM »

Hi..  i have've got a sx2000 system , recently there 's a "Plane B Winch" alarm , and there's a big red "X" from the console.... could anyone give me any advice that what's the alarm? Thanks..

8

Mitel MiVoice Business/MCD/3300 / Re: Ax reset issue

« on: December 24, 2012, 05:32:24 AM »

i'm wondering why there's a ' "IGMP" IP header checksum doesn't' info..

9

Mitel MiVoice Business/MCD/3300 / Ax reset issue

« on: December 24, 2012, 05:31:18 AM »

    i have an Ax that often reset automatically.  I was wondering if someone could help me?
Thanks..

10

Mitel Software Applications / Re: Do you need Teleworker in order for the UCA Softphone Client to work?

« on: December 19, 2012, 10:30:05 PM »

sorry posting here again. From contents above,i got that there must be teleworker when wanna use uca desktop softphone outside office. i'm wondering what phone type i should programmed in MCD & MBG for the softphone extension number ?
Thx.

11

Mitel Software Applications / uca mobile client issue

« on: December 14, 2012, 03:27:38 AM »

Buddies..
If i have to apply a qualified Domain Name from ISP when i wanna use UCA mobile function ? or can i connect via the public ip address directly?
Thx...

12

Mitel MiVoice Business/MCD/3300 / Re: the directory number is in use elsewhere

« on: December 06, 2012, 11:33:41 PM »

use 'locate number XXXX' to find where the number is , then go to that form,delete the number firstly....

13

Mitel MiVoice Business/MCD/3300 / no ringback tone

« on: December 06, 2012, 02:02:00 AM »

Hi buddies.
i've got a Mitel 3300 which being linked with Cisco Call manager via E1 .. but there is no ringback tone when i trid making call from CM extension to 3300 extensions although the calls could get through. As the ringback tone originated from called part.. i'm not sure what parameter related?
anyone could give me some suggestions ? thx ...

14

Mitel Software Applications / Re: tap licenses issue (MBG/SRC)

« on: November 14, 2012, 01:35:05 AM »

i upgraded MBG 7.1.16.0 to the 7.1.24.0  version,then the tap licenses show up ....   so wired..

15

Mitel Software Applications / Re: add more MBG license to this Demo Kit

« on: November 13, 2012, 04:34:50 AM »

i got feedback from Mitel  as follows...
For all demo kits inclusive MCD, MAS and other applications, it is NOT permitted to add any licenses on top of the licenses of the demo kits.