Messages

1

Mitel MiVoice Business/MCD/3300 / Re: External Hotdesking

« on: August 19, 2011, 10:04:11 AM »

I don't beleive i am hitting the 1, it is possible as the phone is a touch screen.  The trunks are a PRI at the primary site and a backup PRI at the backup site, both PRI's are available at all times.

I will do some testing and see f i can get it to reoccur often enough to make the logs usable.

2

Mitel MiVoice Business/MCD/3300 / Re: Echo

« on: August 19, 2011, 10:00:32 AM »

Trunks are PRI

3

Mitel MiVoice Business/MCD/3300 / External Hotdesking

« on: August 18, 2011, 02:51:47 PM »

When i receive a call on my deskphone it also rings on my cell phone, if i answer it on the cell phone about 1 min into the call i get a busy signal and the person i am talking to gets put on hold by the 3300 as they are listening to the on hold music we have on our 3300.  not sure if there is a timeout period on the external hotdesking or if there is another issue.

Brett

4

Mitel MiVoice Business/MCD/3300 / Echo

« on: August 18, 2011, 02:49:01 PM »

I have user that has a problem with echo; When he is on a call with an external caller and that caller receives a second call on call waiting he starts to hear echoing on his call until the call waiting call is gone.  Any thoughts on whether this is an issue on my 3300 end or on the phone company's side of things?

Brett