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Mitel MiVoice Business/MCD/3300 / Re: Startup of 5550 IP software on Windows 7 64 bits
« on: October 11, 2012, 09:37:49 AM »
Have you disabled UAC on win 7?
News:
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Mitel MiVoice Business/MCD/3300 / Re: DSP Failure
« on: October 02, 2012, 11:01:21 AM »
Try putting the card in a different slot. Possibly swapping the card for another one.
Have you recently added any new licenses, such as fax or compression?
Have you recently added any new licenses, such as fax or compression?
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Mitel MiVoice Business/MCD/3300 / Re: Retaining key assignments for hot desking user between 5340s
« on: October 02, 2012, 10:59:05 AM »
Have a look in the Multiline Set Key Assignment and make sure that those keys are programmed against the hot desking agent rather than the phone.
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Mitel MiVoice Business/MCD/3300 / Re: Java Backup issues and Work Around
« on: October 02, 2012, 10:54:41 AM »
Login to MOL, browse to the knowledge base.. select MCD as the product and search for the number that mart provided.
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Mitel MiVoice Business/MCD/3300 / Re: 5320 fails to register with CXi II
« on: September 15, 2012, 05:23:21 PM »
If you FTP onto the 3300 (Use Filezilla or something similar) you should be able to find the TFTP folder on there. From memory I believe the files the phones use are something like "L2_Boot_xxxxx". Where the xxxx is 53xx, Navigator etc..
If the files aren't there then it looks like you've got a corrupted version of software. Download another, backup your db, do a fresh install with your new software, restore and try again.
[EDIT]: Or get someone to send you the healthy L2 files so you can stick them in the TFTP folder...
If the files aren't there then it looks like you've got a corrupted version of software. Download another, backup your db, do a fresh install with your new software, restore and try again.
[EDIT]: Or get someone to send you the healthy L2 files so you can stick them in the TFTP folder...
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Mitel MiVoice Business/MCD/3300 / Re: 5320 fails to register with CXi II
« on: September 14, 2012, 01:21:42 PM »
There's a kb on mol about vlan settings and 53xx phones on MCD 5.
Try removing the vlan and priority settings from DHCP option 125 and give the phone a boot.
Failing that.. Reboot the phone, hold the down arrow wait for it to present you options. Move through the options till you get to static network settings. Assign the gateway, ICP, and TFTP settings.. you can leave the tftp port blank or set it to 69, I think it's 69 anyway.
Try removing the vlan and priority settings from DHCP option 125 and give the phone a boot.
Failing that.. Reboot the phone, hold the down arrow wait for it to present you options. Move through the options till you get to static network settings. Assign the gateway, ICP, and TFTP settings.. you can leave the tftp port blank or set it to 69, I think it's 69 anyway.
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Mitel MiVoice Business/MCD/3300 / Re: Form Comparison
« on: September 13, 2012, 04:39:53 PM »
No! .. Was the answer.
Only form mismatches screw it up.
Only form mismatches screw it up.
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Mitel MiVoice Business/MCD/3300 / Form Comparison
« on: September 13, 2012, 10:56:06 AM »
Chaps. Got a question...
I'm upgrading two 3300s currently sitting at MCD 4.0 SP4. I've run the form comparison for my tel dir.. I'm getting some mismatches back, an example of one would be something like;
Record (Name:Phone 1, Number:3963, Prime Name:No) only exists on Sys_02
Thing is, it's in the RDN with the primary and secondary CEID referencing the correct 3300s and it's also in the Tel dir of both switches... as "Internal".
Slightly confused here. Will this cause an issue when I migrate to RDN?
I'm upgrading two 3300s currently sitting at MCD 4.0 SP4. I've run the form comparison for my tel dir.. I'm getting some mismatches back, an example of one would be something like;
Record (Name:Phone 1, Number:3963, Prime Name:No) only exists on Sys_02
Thing is, it's in the RDN with the primary and secondary CEID referencing the correct 3300s and it's also in the Tel dir of both switches... as "Internal".
Slightly confused here. Will this cause an issue when I migrate to RDN?
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Mitel MiVoice Business/MCD/3300 / Re: DSP Failure
« on: September 12, 2012, 08:44:48 AM »
I'm working on a system with a DSP alarm right now. You can try executing a "Show status dsp" from the 3300 maint command.
Or Putty onto the box an issue a "DumpDspBootInfo".
Could be that the module has failed to load. Have a look at what the logs are saying during the time it booted up.
Or Putty onto the box an issue a "DumpDspBootInfo".
Could be that the module has failed to load. Have a look at what the logs are saying during the time it booted up.
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Mitel Software Applications / Re: Android App - First thoughts
« on: January 02, 2012, 06:29:30 PM »
Advanced Task killer seems to kill it pretty dead.
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