Messages

1

Mitel MiVoice Business/MCD/3300 / Re: Hotdesking on a 5312

« on: August 04, 2011, 11:57:28 AM »

Thanks.  It was in the wrong class of service.  Everything is working as you described.

2

Mitel MiVoice Business/MCD/3300 / Re: Hotdesking on a 5312

« on: August 03, 2011, 04:07:47 PM »

Howdy,

That will work once you get past the login (I tried it on a 5224).  On the 5312, on the screen it says login, no soft key to push to confirm.  Pound and star don't work at this screen.

Hope that makes sense.

3

Mitel MiVoice Business/MCD/3300 / Hotdesking on a 5312

« on: August 03, 2011, 02:59:01 PM »

Hi,

I would like to setup hotdesking between 5312 units.  Everything is fine with the programing but there are no soft keys to press for the hotdesk key?  Even when I use the feature access code, I then get past the hotdesk button problem but I am then presented with a login button that needs to be presented to go to the next screen.  Any ideas on how to make this work?

Thanks.

4

Mitel MiVoice Business/MCD/3300 / Re: Deleting a non-prime extension

« on: January 13, 2011, 07:17:35 PM »

Damn, forget that area.  Thanks, that worked.

5

Mitel MiVoice Business/MCD/3300 / Deleting a non-prime extension

« on: January 11, 2011, 02:00:45 PM »

Hi All,

I am trying to delete a non-prime extension on a digital phone and I get the following message:

"users are associated with this hosted service

6

Mitel MiVoice Business/MCD/3300 / Re: Public Operator when dialing Zero

« on: October 25, 2010, 06:04:42 PM »

Thanks!

7

Mitel MiVoice Business/MCD/3300 / Public Operator when dialing Zero

« on: October 25, 2010, 12:33:55 PM »

Hi,

Just wondering how one goes about getting a real\public operator through the phone switch?  When I dial 9 then 0, nothing happens.  Where does one go to see the dialing instructions for this?

Thanks.

8

Mitel MiVoice Business/MCD/3300 / Re: hotdesk login

« on: August 31, 2010, 05:00:43 PM »

Yeah same here.  Thanks.  I didn't think there was a way.  Cheers.

9

Mitel MiVoice Business/MCD/3300 / Re: hotdesk login

« on: August 30, 2010, 03:43:30 PM »

Hi v2win,

That would solve that problem.  But the problem resides with a couple of users who move around between desks.  They don't like having to enter in all the info, they would prefer just a one button that does it all.  Then I could setup one speed dial for user A and another one for user B.

Thanks.

10

Mitel MiVoice Business/MCD/3300 / hotdesk login

« on: August 30, 2010, 01:56:15 PM »

Hi All,

We are using the hotdesk feature.  Everything works great except I just want to fine tune things.  I am using a 5224 phone.  Each day I have to login by pressing the hotdesk soft key then login softkey then my extension then pin number (which we don

11

Mitel SX200, SX2000, and older SX platforms / voicemail issue

« on: May 12, 2010, 12:18:22 PM »

Hi All,

Working on a SX-200 ICP.  This may have been going on for a long time but just has been recently noticed.  The main number of the phone switch is no longer going into voicemail (embedded VM).  There is a console phone with this number and when I look at console assignments (form 07), it shows tenant 1.  When I go into call rerouting table (form 19), I see nothing entered in for CO Line Routing points on no answer ...call forward busy....and call forward no answer....Tenant 2 has valid information in these fields.  When I change the tenant number in form 7 to tenant 2.  The call still doesn

12

Mitel MiVoice Business/MCD/3300 / Re: Phone goes on hold when I call someone

« on: April 19, 2010, 01:23:14 PM »

Thanks Ralph,

What I did is turn off the phone integration portion and then I had to reset my phone.  Now I am able to enable the phone integration part of communicator and everything works fine.

Cheers.

13

Mitel MiVoice Business/MCD/3300 / Re: Phone goes on hold when I call someone

« on: April 15, 2010, 05:23:11 PM »

Hi Ralph,

So I went into my communicator settings and turned off phone intergration.  Still no worky.  Does this have to be a global setting or individual.  I actually tried it during a reboot of my machine and still had the same problem.

Thanks.

14

Mitel MiVoice Business/MCD/3300 / Re: Phone goes on hold when I call someone

« on: April 15, 2010, 04:56:48 PM »

So its a feature.

Thanks Ralph.

15

Mitel MiVoice Business/MCD/3300 / Phone goes on hold when I call someone

« on: April 15, 2010, 02:07:42 PM »

Hi,

Interesting little issue.  Whenever I dial on my Mitel 5224 IP phone, as soon as the other side picks up the phone my phone puts them on hold.  I then have to press the prime key to get the call back.  Now I haven