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Mitel MiVoice Business/MCD/3300 / Re: Outgoing trunk call CPN
« on: June 07, 2010, 03:26:59 PM »
Since we're on the verge of updating our release, I'm punting this until that time. I'll revisit then. Thanks for the help everyone.
News:
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Mitel MiVoice Business/MCD/3300 / Re: Outgoing trunk call CPN
« on: June 07, 2010, 09:22:30 AM »
Blue said "newer" Associated Directory Number. I don't see how that form should be programmed, but perhaps it's because I"m not on a "newer" version. I'm on R. 7.
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Mitel MiVoice Business/MCD/3300 / Re: Outgoing trunk call CPN
« on: June 07, 2010, 08:34:05 AM »
That's what I thought too, Chakara. Thanks, blue, I'll check that form out and see if I can squeeze in a system reset.
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Mitel MiVoice Business/MCD/3300 / Re: Outgoing trunk call CPN
« on: June 04, 2010, 12:01:58 PM »
It is set to Yes.
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Mitel MiVoice Business/MCD/3300 / Outgoing trunk call CPN
« on: June 04, 2010, 11:50:00 AM »
There's a couple of search hits for CPN, but none that match my issue. Here's the specs of my trunks:
2 NI2 PRI's connected to AT&T, both programmed as follows:
Controller Module: 3
Port: 1
Link Number: 17
Interface Type: T1
Protocol: NI2
Protocol Variant: Bellcore
Network side/Q.SIG Master: False
Enbloc: False
Q.SIG Only
Fake Answer Supervision: False
Enable Unknown TON/NP: False
Comment: AT&T
I'm trying to send the calling station's DID as the CPN to the provider. I've spent a lot of time on the phone with their testers makig sure that their call screening table has my DID range and that they are not inserting their own CPN. All my outgoing call CPN shows as 8655314545. My DID's are 292-0500 to 292-0699. The carrier expects 10 digits in my outgoing CPN.
Here's my DID Ranges for CPN Substitution table:
Index: 1
DID Range: 500-699
CPN Substitution: 8652920xxx
Here's my CPN Substitution table:
Controller Module Port Link Number Protocol Default Voice CPN Default Data CPN
3 1 17 NI2 8655314545 8655314545
3 2 18 NI2 8655314545 8655314545
DID Ranges
Link Number Index
17 1
18 1
In my Trunk Service Assignment, the COS has
Display Dialed Digits During outgoing Calls - Yes
Public Network Identity Provided - Yes
2 NI2 PRI's connected to AT&T, both programmed as follows:
Controller Module: 3
Port: 1
Link Number: 17
Interface Type: T1
Protocol: NI2
Protocol Variant: Bellcore
Network side/Q.SIG Master: False
Enbloc: False
Q.SIG Only
Fake Answer Supervision: False
Enable Unknown TON/NP: False
Comment: AT&T
I'm trying to send the calling station's DID as the CPN to the provider. I've spent a lot of time on the phone with their testers makig sure that their call screening table has my DID range and that they are not inserting their own CPN. All my outgoing call CPN shows as 8655314545. My DID's are 292-0500 to 292-0699. The carrier expects 10 digits in my outgoing CPN.
Here's my DID Ranges for CPN Substitution table:
Index: 1
DID Range: 500-699
CPN Substitution: 8652920xxx
Here's my CPN Substitution table:
Controller Module Port Link Number Protocol Default Voice CPN Default Data CPN
3 1 17 NI2 8655314545 8655314545
3 2 18 NI2 8655314545 8655314545
DID Ranges
Link Number Index
17 1
18 1
In my Trunk Service Assignment, the COS has
Display Dialed Digits During outgoing Calls - Yes
Public Network Identity Provided - Yes
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Mitel MiVoice Business/MCD/3300 / Re: Best way to program my ACD
« on: September 18, 2009, 10:02:35 AM »
Thanks.
My Queue 800 number is tied to a local DID (so 877-864-xxxx is 292-0544 in my system). So 544 is an extension and a voicemail box. How do I get 544 to play the message I want, offer the option to leave a voicemail and then divert to my path?
My Queue 800 number is tied to a local DID (so 877-864-xxxx is 292-0544 in my system). So 544 is an extension and a voicemail box. How do I get 544 to play the message I want, offer the option to leave a voicemail and then divert to my path?
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Mitel MiVoice Business/MCD/3300 / Best way to program my ACD
« on: September 18, 2009, 08:25:52 AM »
I've had the same setup that I built 2 years ago, menu node mailbox with extension with greeting and multiple paths corresponding to different queues. I'm wanting to change this now to remove my menu options. Here's what I need to do:
Dial a DID for my queue
Play greeting and offer the option to leave a voicemail or hold for an agent
Transfer to a Path
Every minute play a RAD with interflow to a voicemail (I know how to handle this part)
Any suggestions?
Dial a DID for my queue
Play greeting and offer the option to leave a voicemail or hold for an agent
Transfer to a Path
Every minute play a RAD with interflow to a voicemail (I know how to handle this part)
Any suggestions?
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Mitel MiVoice Business/MCD/3300 / Disable SSL
« on: September 15, 2009, 03:33:53 PM »
Here's the deal. We need to packet sniff our internal Mitel network to get call control info on calls. I turned off voice encryption, but the the call setup information is SSL encrypted. Can this be turned off? I'm sure it can't through the UI, so if that's through SSH, then I can live with that. has anyone needed to do this and if so, how? Thanks in advance.
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Mitel MiVoice Business/MCD/3300 / Re: Connecting NSU
« on: August 27, 2009, 08:13:26 AM »
Chakara,
Strange thing. The same carrier (and the same installer for that matter) installed 3 cards in the smart jack. The first one I turned up 3 weeks ago with a T1 cross over cable. The other 2 (including the one in this thread) is straight through. Thanks for the tip.
Strange thing. The same carrier (and the same installer for that matter) installed 3 cards in the smart jack. The first one I turned up 3 weeks ago with a T1 cross over cable. The other 2 (including the one in this thread) is straight through. Thanks for the tip.
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Mitel MiVoice Business/MCD/3300 / Re: Connecting NSU
« on: August 26, 2009, 04:39:31 PM »
Not the same issue, but I didn't see starting another thread.
I have an NSU FIM connected to a 3300 ICP R.7.
L0 is connected to an active Ni2 PRI from the carrier with a CAT5 crossover cable.
If I loop back to the NSU, the alarm clears.
If I loop back to the smartjack, the alarm clears.
When I go normal through, there's a red alarm on the NSU and on the smart jack (showing RLOS)
I programmed the following on the 3300:
Link Descriptor Assignment (B Message Control, ISDN Node, ADI Voice Encoding, B8ZS and ESF)
Digital Link Assignment Form
MSDN-DPNSS... (Universal T1, Toll Office)
I configured a new IMAT DB for all the same options - NI2, 5ESS variant, ESF, B8ZS
What am I missing?
Thanks in advance.
I have an NSU FIM connected to a 3300 ICP R.7.
L0 is connected to an active Ni2 PRI from the carrier with a CAT5 crossover cable.
If I loop back to the NSU, the alarm clears.
If I loop back to the smartjack, the alarm clears.
When I go normal through, there's a red alarm on the NSU and on the smart jack (showing RLOS)
I programmed the following on the 3300:
Link Descriptor Assignment (B Message Control, ISDN Node, ADI Voice Encoding, B8ZS and ESF)
Digital Link Assignment Form
MSDN-DPNSS... (Universal T1, Toll Office)
I configured a new IMAT DB for all the same options - NI2, 5ESS variant, ESF, B8ZS
What am I missing?
Thanks in advance.
11
Mitel MiVoice Business/MCD/3300 / Re: Connecting NSU
« on: August 26, 2009, 01:26:15 PM »
That's probably it, but I can't connect with IMAt if there's no IP and I can't use IMAT if it won't boot up so something went South. If this ever comes up again with someone else I can research some more, but for now I'm good. Thanks.
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Mitel MiVoice Business/MCD/3300 / Re: Connecting NSU
« on: August 26, 2009, 08:10:06 AM »
That got it. Something appears to be corrupted on the DB of the NSU.
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Mitel MiVoice Business/MCD/3300 / Re: Connecting NSU
« on: August 25, 2009, 04:58:20 PM »
I went ahead and swapped out the NSU.
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Mitel MiVoice Business/MCD/3300 / Re: Connecting NSU
« on: August 25, 2009, 04:39:24 PM »
Well, the bootstrap error is not occurring, but I now get the following error when the NSU boots up:
cd'd to /flash/
Loading vxworks ...open succeeded, fd=4
1041424 + 109500 + 952996
Starting at 0x2001000...
Attached TCP/IP interface to qu unit 0
Attaching interface lo0...done
Adding 4705 symbols for standalone.
VxWorks
Copyright 1984-1998 Wind River Systems, Inc.
CPU: MC272BA
VxWorks: 5.4
BSP version: 4.2/2
Creation date: Feb 9 2006
WDB: Ready.
flash,c:/,xqt,b_loader.cmd
MBAR:f000000
SSDRV:c:/ mounted with options 0x0
Copyright (c) 1993-1996 Wind River Systems, Inc. All rights reserved
ver: 2.6 FCS
Disk Check In Progress ...
total disk space (bytes) : 7,225,344
bytes in each allocation unit : 2,048
total allocation units on disk : 3,528
bad allocation units : 0
available bytes on disk : 1,892,352
available clusters on disk : 924
maximum available contiguous chain (bytes) : 1,892,352
available space fragmentation (%) : 0
clusters allocated : 2,604
Done Checking Disk.
Change to FLASH DIR: c:/
Started ppp1 listener task, tid 0x2dd3398
listening for ppp
SSXSPART.c:Loading FPGA file: rev2fpga.bin
...........
SSXSPART.c:Xilinx File Obtained, Sum 22344
NAME: pri_fpga_top.ncd
PART: s20pq208
DATE: 1999/12/22
TIME: 13:29:54
SIZE: 22268 bytes.
Correct clock count = 178137.
Config data ends on bit 8
fpga download completed successfully.
SSXSPART.c:Xilinx Loaded OK
Card Type is MC272BA
SS: Starting POST FPGA...
FPGA REV. = 2
SS: Starting POST MDX...
SS: Starting POST Framer...
Framer 0: MT9074 JET (T1)
Framer 1: MT9074 JET (T1)
SS: POST2 PASSED...
Loading "b_loader.o"
b_loader.o loaded ok
SSAPP: Found Function _b_loader()
Spawning tbloader 160 0 32000 0x2dc9782
Spawned task id: 47999840
SS: SS_StartupTask Complete!
SS: Card's Datetag found: Dt: NSU_PRI 9-FEB-2006 16:2 [VER-1.6.0.11]
SS: Comparing datetags...
SS: Card's Tag : Dt: NSU_PRI 9-FEB-2006 16:2 [VER-1.6.0.11]
SS: Load's Tag : Dt: NSU_PRI 9-FEB-2006 16:2 [VER-1.6.0.11]
Loading "libMiLib.out"
libMiLib.out loaded ok
Loading "FrmDrv.out"
FrmDrv.out loade
d ok
Loading "naframer.o"
naframer.o loaded ok
Loading "pri_sx2k.o"
pri_sx2k.o loade
d ok
SSAPP: Found Function _ngmain()
Spawning tNgMain 130 0 32000 0x2adb05e
| INFO
GW | 70/01/01 00:00:00 | ---start-------------------------------------------
------- [ngstart.cpp @ 140] | 1234
Logfile scan stopped at position 426 curr_stamp_num = 3 stamp_num = 3
| INFO GW | 70/01/01 00:00:00 | Dt: NSU_PRI 9-FEB-2006 [VER-1.6.0.11] [ngstar
t.cpp @ 159] | 1234
| WARN GW | 70/01/01 00:00:00 | First missing database file found: ./bearcap
.dba . . . cannot start Gateway. Waiting for DB download [ngdbase.cpp @ 4293] |
1234
Spawned task id: 44936416
fdSlave2 = 14 fdMaster2 = 15
cd'd to /flash/
Loading vxworks ...open succeeded, fd=4
1041424 + 109500 + 952996
Starting at 0x2001000...
Attached TCP/IP interface to qu unit 0
Attaching interface lo0...done
Adding 4705 symbols for standalone.
VxWorks
Copyright 1984-1998 Wind River Systems, Inc.
CPU: MC272BA
VxWorks: 5.4
BSP version: 4.2/2
Creation date: Feb 9 2006
WDB: Ready.
flash,c:/,xqt,b_loader.cmd
MBAR:f000000
SSDRV:c:/ mounted with options 0x0
Copyright (c) 1993-1996 Wind River Systems, Inc. All rights reserved
ver: 2.6 FCS
Disk Check In Progress ...
total disk space (bytes) : 7,225,344
bytes in each allocation unit : 2,048
total allocation units on disk : 3,528
bad allocation units : 0
available bytes on disk : 1,892,352
available clusters on disk : 924
maximum available contiguous chain (bytes) : 1,892,352
available space fragmentation (%) : 0
clusters allocated : 2,604
Done Checking Disk.
Change to FLASH DIR: c:/
Started ppp1 listener task, tid 0x2dd3398
listening for ppp
SSXSPART.c:Loading FPGA file: rev2fpga.bin
...........
SSXSPART.c:Xilinx File Obtained, Sum 22344
NAME: pri_fpga_top.ncd
PART: s20pq208
DATE: 1999/12/22
TIME: 13:29:54
SIZE: 22268 bytes.
Correct clock count = 178137.
Config data ends on bit 8
fpga download completed successfully.
SSXSPART.c:Xilinx Loaded OK
Card Type is MC272BA
SS: Starting POST FPGA...
FPGA REV. = 2
SS: Starting POST MDX...
SS: Starting POST Framer...
Framer 0: MT9074 JET (T1)
Framer 1: MT9074 JET (T1)
SS: POST2 PASSED...
Loading "b_loader.o"
b_loader.o loaded ok
SSAPP: Found Function _b_loader()
Spawning tbloader 160 0 32000 0x2dc9782
Spawned task id: 47999840
SS: SS_StartupTask Complete!
SS: Card's Datetag found: Dt: NSU_PRI 9-FEB-2006 16:2 [VER-1.6.0.11]
SS: Comparing datetags...
SS: Card's Tag : Dt: NSU_PRI 9-FEB-2006 16:2 [VER-1.6.0.11]
SS: Load's Tag : Dt: NSU_PRI 9-FEB-2006 16:2 [VER-1.6.0.11]
Loading "libMiLib.out"
libMiLib.out loaded ok
Loading "FrmDrv.out"
FrmDrv.out loade
d ok
Loading "naframer.o"
naframer.o loaded ok
Loading "pri_sx2k.o"
pri_sx2k.o loade
d ok
SSAPP: Found Function _ngmain()
Spawning tNgMain 130 0 32000 0x2adb05e
| INFO
GW | 70/01/01 00:00:00 | ---start-------------------------------------------
------- [ngstart.cpp @ 140] | 1234
Logfile scan stopped at position 426 curr_stamp_num = 3 stamp_num = 3
| INFO GW | 70/01/01 00:00:00 | Dt: NSU_PRI 9-FEB-2006 [VER-1.6.0.11] [ngstar
t.cpp @ 159] | 1234
| WARN GW | 70/01/01 00:00:00 | First missing database file found: ./bearcap
.dba . . . cannot start Gateway. Waiting for DB download [ngdbase.cpp @ 4293] |
1234
Spawned task id: 44936416
fdSlave2 = 14 fdMaster2 = 15
15
Mitel MiVoice Business/MCD/3300 / Re: Connecting NSU
« on: August 25, 2009, 03:55:49 PM »
Actually, I found it by accident. The Tech handbook said I only needed to program the Network Services Unit Configuration form. I did, but that still didn't get it. I went ahead with the other forms to program the span and now I can connect. Maybe it was the Digital Trunk Assignment form.
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