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Mitel MiVoice Business/MCD/3300 / Re: Break out of RAD into Voicemail
« on: June 17, 2011, 11:51:21 AM »
Thanks, is there any documentation to guide me through the process?
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Mitel MiVoice Business/MCD/3300 / Break out of RAD into Voicemail
« on: June 17, 2011, 11:22:46 AM »
Hi
Occassionally we have people queueing too long. To ease this I'd like to add a RAD that would ask a caller to press 1 to leave a message and transfer them to a Voicemail or continue to queue to speak to someone.
Is this possible on the 3300?
Thanks
Dylan
Occassionally we have people queueing too long. To ease this I'd like to add a RAD that would ask a caller to press 1 to leave a message and transfer them to a Voicemail or continue to queue to speak to someone.
Is this possible on the 3300?
Thanks
Dylan
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