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Mitel MiVoice Business/MCD/3300 / Click to Dial - from a web page
« on: May 24, 2011, 08:43:25 AM »
Hello all,
We are looking for a Click to Dial solution for a our 3300 IP base systems. We currently have a web based CRM that the sales people use and they are requesting Click to dial, for example they see a list of clients they need to call from within the CRM, instead of manually dialing the phone number they just want to click the phone number have a window pop up and give them the ability to dial the number just like you can do on a blackberry or most cell phones. We are IP to the 3300 and then PRI to the service provider.
Does anyone have the type of solution?
Thanks,
Randy
We are looking for a Click to Dial solution for a our 3300 IP base systems. We currently have a web based CRM that the sales people use and they are requesting Click to dial, for example they see a list of clients they need to call from within the CRM, instead of manually dialing the phone number they just want to click the phone number have a window pop up and give them the ability to dial the number just like you can do on a blackberry or most cell phones. We are IP to the 3300 and then PRI to the service provider.
Does anyone have the type of solution?
Thanks,
Randy