Messages

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Mitel MiVoice Business/MCD/3300 / Re: Inherited Mitel Role - Question regarding maintenance best practices

« on: July 31, 2025, 02:47:02 PM »

AS for the reboot order, the way you listed should be ok. 

The migration process involves replicating on the new nodes, then cloning the VM exactly, including MAC address.

I would have a back-up plan regarding your migration.  In my past experiences, moving a "clone" or "snapshot" of a VM to a new host would rarely work and if it did work I would see many callbacks from clients on issues caused by copying VM's to a new host.  I believe anytime I ran into this scenario in the past, Mitel Support would say to deploy a new VM from their OVA's and restore from a database backup.

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Mitel MiVoice Business/MCD/3300 / Re: MiVoice Business 9.0.3.24 Password not work

« on: July 31, 2025, 02:18:36 PM »

If you've entered the wrong password incorrectly 3x in a row the user account, no matter if it's the root, admin or a created user, that account will be locked out for a minimum of 20 minutes.  Suggestions would be leave it alone for 30 minutes, make sure you're using the correct username/password before trying again.  Usually copying and pasting the password into the field helps.  We all know how easy it is to mis-type a password especially when the characters in the password field are all asterisks *.  The other option is to reboot the system/controller and MXeIII takes a good 10 to 25 minutes to reboot anyways depending on how large the system's database is.

Hope this helps.