Messages

1

Mitel Software Applications / Re: New to This forum and MItel

« on: May 15, 2025, 03:17:41 PM »

Thank you!

2

Mitel Software Applications / New to This forum and MItel

« on: May 15, 2025, 01:02:16 PM »

Hello all, I was not sure where to place this since i am new to forums in general.
I am new to the IT world and the use of Mitel.
My question is:
I did get a request to fix the voice mail that is being directed to the users' email and from there the user listens to it on their machine.
Where do i go in the settings to fix this, so i can help this user.

1.point me in the right direction/ path to fix
2.Is there any more info needed
3.thank you

I would have looked at our documents, but the previous IT team didn't do much of that and i will make documentation


Some info
IP phone is a Mitel 5320e
Micollab
MiVoice Business

3

Mitel MiVoice Business/MCD/3300 / Re: Adjusting the Display Contrast and Brightness on 5320e from washout

« on: May 05, 2025, 11:47:24 AM »

I found this in our Documents, I hope this might help.

1)      Press the green setting button
2)      Use the buttons on the left of the phone to hit settings
3)      Go to screen saver
4)      Put the brightness level down as far as possible.
5)      Select the timeout period.
6)      Press save.