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Messages - jdaycity

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Mitel Software Applications / Differentiate Ring Group Calls In MiCollab Call History
« on: July 24, 2024, 04:07:00 PM »
Incoming calls show which ring group they're coming from, however they register as missed calls if another member of the RG answers the call and are not marked as RG calls. This leads to confusion regarding whether the calls were direct and need to be returned or if they were RG calls.
We are running MiCollab client 9.7.20 (47755) and server 9.8.1.4.
Thanks!

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Mitel Software Applications / Re: Micollab Outlook personal contacts integration
« on: July 24, 2024, 02:48:46 PM »
Hi,

I'm having the same issue on both MiCollab 9.7.20 and 9.8.103 clients. However mine is not showing Outlook at all under personal contacts. This worked previously, but stopped showing up a few months ago.
I've repaired my MiCollab installation and updated O365 to latest build. Also disabled the programmatic access setting in Outlook.

Anyone have any ideas? Thanks!

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